Lead Scrum Master / Agilist

Hybrid 3 on in Charlotte, NC

Our client seeks a Lead Scrum Master / Agilist to support AI-enabled technical product teams across Telecom and Infrastructure. The role will initially support the TINA AI chatbot product team and the Infrastructure Systems Engineering cloud team, with potential to expand as Connect-AI grows. The successful candidate will serve as a hands-on servant leader who facilitates Agile delivery, coaches teams, removes impediments, improves delivery practices, and creates transparency across products, teams, and stakeholders. This individual will partner with the Delivery Lead, Product Owners, Product Analysts, technical leads, developers, and enterprise partners to help teams deliver measurable customer and business value.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $75.00/hr. w2

JN -092026-108669

• Own the Agile operating rhythm for teams, including stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and cross-team planning. Ensure ceremonies are purposeful, time-boxed, and focused on decisions, delivery, and continuous improvement.
• Coach teams and leaders in Agile, Scrum, Kanban, product thinking, self-management, and value-focused delivery. Establish practical working agreements, Sprint Goals, Definitions of Ready, and Definitions of Done.
• Proactively identify, document, escalate, and track impediments, risks, and dependencies through resolution, coordinating with cybersecurity, architecture, infrastructure, data, operations, and enterprise partners.
• Partner with Product Owners on backlog refinement, story readiness, estimation, prioritization discussions, and Sprint Goal development while supporting the backlog process without owning product decisions.
• Maintain clear delivery information in Jira, Confluence, and related tools. Use metrics such as cycle time, throughput, aging work, Sprint Goal achievement, carryover, predictability, and impediment trends to guide improvement without ranking individuals.
• Facilitate communication among technical teams, product leadership, customers, and enterprise stakeholders. Prepare teams for demonstrations, planning sessions, leadership updates, onboarding, and knowledge transfer.

• Bachelor’s degree or seven years of relevant experience in lieu of a degree.
• Five or more years of experience with product, project, delivery, or Agile practices.
• Three or more years as a Scrum Master, Agilist, Agile Delivery Lead, or Agile Coach.
• Scrum Master certification such as CSM, PSM I, or equivalent.
• Experience facilitating Agile delivery for technical or software product teams and resolving impediments, risks, and cross-team dependencies.
• Strong written, verbal, facilitation, stakeholder-management, Jira, and Confluence skills.
• Preferred: Experience supporting multiple Agile teams or workstreams with varying Agile maturity.
• Preferred: Background with AI, cloud platforms, infrastructure, telecommunications, operations, data integrations, emerging technologies, or enterprise governance dependencies.
• Preferred: Experience with Scrum and Kanban and using delivery or flow metrics to guide continuous improvement.
• Preferred: Ability to work independently, manage competing priorities, communicate with technical and senior stakeholders, and bring structure to evolving work.
• Preferred: Learner mindset, curiosity, and a practical approach to problem-solving.

Bachelor’s degree from an accredited college or university, or seven years of relevant experience in lieu of a degree.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening  and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( View email address on us.fitly.work , View phone number on us.fitly.work) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact View email address on us.fitly.work .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!