Program Assistant

Resident ManagerAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.Program ManagementEnforce house rules and maintain overall center securityConduct new beneficiary orientations including facility toursLead weekly house meetingsSupervise medication calls and ensure proper documentationRespond to beneficiary inquiries and emergenciesComplete incident reports and Safe From Harm documentationConduct regular bed checksBeneficiary SupportImplement and coordinate leisure time activitiesProvide safe transportation when neededAssist in resolving beneficiary problemsTrain and supervise work therapy assignmentsAssess and refer spiritual needs to Chaplain/AdministratorAdminister drug and alcohol screening tests as requiredAdministrative DutiesMaintain daily reports and electronic data entriesDocument program violations and incidentsParticipate in professional development trainingSupport center policies and proceduresMonitor and ensure program complianceWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!RequiredEducation & ExperienceHigh School Diploma or EquivalentPrevious managerial experience preferredValid Driver's License with ability to qualify for Salvation Army insuranceSkills & AbilitiesStrong analytical and problem-solving capabilitiesExcellent communication and presentation skillsAbility to interpret technical instructionsBasic mathematical and reporting abilitiesStrong interpersonal and conflict resolution skillsPhysical RequirementsManual dexterity for computer workAbility to lift/move up to 20 poundsClear speaking, hearing, and vision abilitiesWork EnvironmentResidential institutional settingQuiet to moderate noise levelSome warehouse/store exposureThe Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.