Senior Operations Specialist

About Throne

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, we're rapidly scaling and preparing for multi-city expansion in 2026 - 2027.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve. 

Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time.

About the Job

Throne is looking for a full-time Sr. Operations Specialist to join our team, reporting to the Operations Manager. You will be responsible for taking a lead role in your local market in maintaining a high-standard of cleanliness and operability for users of the Thrones. This role will be primarily based out of our warehouse in Seattle, WA.

The base hourly rate for this position is $22-$25. Actual compensation will depend on a candidate's applicable experience, skills, and geographic location. This role is also eligible for a comprehensive benefits package, including equity.

Primary Responsibilities:

Core Responsibility 1: Cleanliness and User Satisfaction

• Contribute to day-to-day cleaning operations directly by visiting, cleaning, and restocking Thrones in the field.
• Take a lead role in inspecting, maintaining, and improving the overall appearance and basic functionality of the Throne.
• Monitor real-time and historical user-feedback and partner with management to find ways to improve overall cleaning scores and processes.

Core Responsibility 2: Pumping Operations

• Safely operate our medium-duty pump truck to clean and remove wastewater from Thrones and dispose of waste at the waste water treatment plant.
• Utilize internal tools and dashboards to determine when Thrones need to be pumped.

Core Responsibility 3: Technical and Preventative Maintenance

• Support local technicians in your market by inspecting and identifying repair and maintenance needs at the Thrones.
• Learn and perform basic preventative maintenance and repair procedures for common issues (e.g. clogs, parts replacements, door belt tensioning).

Minimum Qualifications:

• Excellent problem-solving and decision-making skills with a strong attention to detail and high cleanliness standards.
• Outstanding communication and interpersonal skills.
• Proficiency with mobile workforce applications and Google Workspace/Slack.
• Valid driver's license and a clean driving record.
• Must be comfortable with the nature of the business, supporting teams that work with human waste systems.
• Can-do attitude and passion for Throne's mission.

Preferred Qualifications:

• Chauffeur's License or experience driving medium or heavy-duty vehicles.
• Experience operating basic hand-tools and machinery safely.

Physical Requirements:

• This role is a combination of warehouse, field, and admin work. Requiring reporting into the main warehouse daily. Must be able to lift 50 lbs, bend, kneel, and work in outdoor urban environments to support teams and audit work.

Benefits:

• Medical Insurance, including plan options with 100% employer-paid premiums 
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan
• Paid Time Off (PTO)
• Employee Assistance Program (EAP) and National Discounts
• Paid Sick Leave
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker's Compensation Coverage 
• Legal Insurance

Benefits offered to full-time and part-time employees may vary by State.

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne's receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.

Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law. If you require an accommodation, please contact us at careers [at] thronelabs.co