Director of IT

Director Of Information Technology

The Director of Information Technology serves as both the strategic architect and hands-on technical leader of our IT organization. This individual will report to the Chief People Officer and will operate at every altitude — setting the technology vision and infrastructure roadmap at the executive level, then rolling up their sleeves to work alongside the team on critical systems.

The Director will lead major infrastructure initiatives, including ERP and Warehouse Management System (WMS) implementations, while directly leading, mentoring, and managing a team of systems administrators, database administrators, platform engineers, and help desk technicians. As lead architect, this person will design and maintain a synergistic technology stack — cloud, on-premise, and SaaS systems working together as one cohesive whole — while staying close enough to day-to-day operations to monitor, coach, and continually sharpen the team's technical skills.

This role also owns the technical architecture connecting our growing family of digital storefronts and partner platforms — our direct-to-consumer site, our professional/B2B ordering platform, our Amazon Brand Store, and the various partner and education portals that support our professional network — ensuring inventory, orders, and customer data stay accurate and in sync across every channel we sell through.

This role is fully on-site and can report to either our Mesa, AZ or Burbank, CA facility.

Duties/Responsibilities:

• Infrastructure & Platform Architecture
• E-Commerce & Digital Channel Architecture
• Team Leadership & Development
• Strategy, Budget & Governance

Required Skills/Abilities:

• Bachelor's degree in computer science or a related field required; a master's degree and/or related certifications (e.g., PMP, ITIL, CISSP) highly preferred.
• A minimum of ten years' experience in IT, with at least five years in a managerial or team-leadership role.
• Demonstrated success leading, growing, and mentoring a multidisciplinary IT team.
• Proven experience serving as lead architect for an enterprise technology stack, with the ability to design and integrate systems so they work synergistically rather than in silos.
• Hands-on experience leading major infrastructure or platform transformations, such as ERP and/or WMS implementations.
• Strong technical depth across systems administration, databases, platform engineering, network engineering, and network security — comfortable working alongside the team, not just directing from above.
• Direct experience architecting or managing e-commerce platforms such as Shopify and Magento including their integration with ERP and order management systems.
• Comfort managing a distributed web ecosystem spanning multiple platforms, subdomains, and vendors, with an eye toward consolidating and simplifying over time.
• Experience managing outside e-commerce development agencies or platform vendors.
• Familiarity with brand-protection, MAP enforcement, or marketplace-monitoring tools and practices is a plus.
• Experience in telecommunications, databases, and storage systems.
• Strong proficiency in computer systems (Windows and Mac).
• Exceptional communication, organizational, analytical, and managerial skills.
• Proficiency in Microsoft Office Suite and related software.

Notices

Innovative Skincare is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We recruit, hire, train, promote, compensate, and provide all other terms and conditions of employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision-making, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

In accordance with the California Fair Chance Act and all applicable local ordinances, qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable law. A criminal history will not automatically disqualify an applicant from employment.

The anticipated base salary range for this position is $145,000 to $155,000 annually. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, education, skills, qualifications, internal equity, and business needs. This position may also be eligible for discretionary bonuses or other forms of compensation, where applicable.

Eligible employees are offered a comprehensive benefits package, which may include medical, dental, vision, life insurance, paid time off, paid holidays, and participation in the Company's 401(k) retirement savings plan, subject to the terms and eligibility requirements of each benefit program.