Front Desk Administrative Assistant

Front Desk Administrative Assistant

Burress Law, PLLC McKinney, TX

Burress Law, a high-level and rapidly growing plaintiffs' personal injury firm, is seeking a full-time Front Desk Administrative Assistant who wants more than "just a job." This is a highly promotable position.

Why This Role Is Different

• Clear growth path: We intentionally hire for this role as a launchpad into the firm, and the last 67 front desk teammates have all been promoted out to more advanced positions.
• High-impact work: You will be the first impression for clients and an integral part of a team committed to winning for injured clients and their families.
• Tight-knit, winning culture: We are a collaborative, high-performing team that values accountability, initiative, problem-solving, and punctuality.

Compensation, Schedule, and Benefits

• Pay: $40,000 $50,000 per year, depending on experience.
• Schedule: Full-time, 8-hour shift, Monday Friday, in-office only (McKinney, TX).

Benefits include:

• Generous 401(k) with firm matching component and profit sharing.
• Health insurance.
• Paid time off (3 weeks, 1 day) plus firm-paid holidays.
• Life Insurance.

Responsibilities

What You'll Do

You will own the front desk and be the hub for both client experience and day-to-day office operations.

Reception & Client Experience:

• Answer and direct incoming phone calls to the appropriate staff.
• Greet, check in, and direct clients and visitors, ensuring the lobby and conference rooms are tidy, welcoming, and reset between meetings.
• Manage and update the office calendar, including scheduling meetings and appointments, and preparing conference rooms and materials for closings, depositions, and in-person consults.

Administrative & Office Operations:

• Process and direct mail and incoming packages; scan and route documents, and send mail notifications as needed.
• Order and take stock of office supplies; keep coffee bar, water, and snacks stocked and presentable.
• Prepare documents as needed and assist with processing and coordinating invoices and payments.
• Handle client, expense, and provider checks following firm procedures, including scanning, saving to correct folders, preparing envelopes/packets, and mailing.
• Support basic technical troubleshooting (Wi?Fi, phones, printers) and coordinate with building or tech contacts when issues arise.

Daily Opening & Closing:

• Open the office each morning (coffee on, lobby TV/music, walk-through for cleanliness, conference rooms and materials prepared).
• Close the office each evening (reset coffee, restock snacks, tidy lobby and conference rooms, shut down TV/music, clear and organize front desk).

Qualifications

Who Thrives In This Role

We are looking for a self-starter and problem solver who takes ownership of their work with a sense of pride and punctuality, and wants to grow with the firm.

Preferred Qualifications

• High school graduate or equivalent.
• At least 1 year of customer service experience; prior experience in a personal injury law firm or as an administrative assistant is a plus.
• Bilingual (English & Spanish) is a plus, but not required.
• Organized, detail-oriented, and able to juggle multiple tasks at once
• Strong oral and written communication skills, including the ability to draft clear, professional emails and correspondence, and the ability to think on your feet in a fast-paced environment
• Consistently punctual and reliable, with a strong respect for time commitments and schedules.
• Team-oriented, proactive "how can I help?" attitude with a strong sense of accountability.
• Strong desire to (1) learn, (2) become indispensable, and (3) earn promotion to a higher-level, higher-impact position within the firm.
• Living in or near McKinney is a plus.

Core Traits We Value

• Self-starter: You see what needs to be done and do it without waiting for direction.
• Problem solver: You troubleshoot issues and bring solutions, not just problems.
• Accountable: You take ownership of your responsibilities and follow through.
• Strong writer: You communicate clearly and professionally in writing with clients, vendors, and teammates.
• Punctual: You show up prepared and on time, understanding that the front desk sets the tone for the entire office.
• Client-first mindset: You care deeply about delivering an excellent experience for clients.

Compensation $40,000 - $50,000 yearly About Burress Injury Law PLLC

Burress Injury Law PLLC is one of the most respected personal injury firms in North Texas. We fight for injured clients with precision, compassion, and relentless preparation. Our team handles complex pre-litigation and litigation matters, including catastrophic injury, motor vehicle collisions, premises liability, and wrongful death cases.

We are a growth-minded, performance-driven firm with high standards, a strong culture, and a commitment to doing things the right way. Our core value is Winning with Compassion, and we expect excellence from every member of our team.

Please do not call our office inquiring about the job posting.