Service Technician

Job Description

Job Description

Your Truck Is Stocked. Your Schedule Is Set. Go Do What You're Good At.

At Franciscus Roofing , part of the Alloy Roofing family, we run a steady repair operation in Westlake, OH. Your jobs are booked and dispatched for you. Your truck is stocked. When you get to a job, your focus is the work—diagnose the problem, fix it right, make sure the homeowner is taken care of, and move to the next one. That's the job.

We're hiring a Service/Repair Technician who knows their trade, doesn't need supervising in the field, and takes genuine pride in leaving a homeowner's roof better than they found it. If that's you, keep reading.

What You'll Do

• Perform residential roofing repairs—shingles, flashing, pipe boots, valleys, gutters, ridge cap, and minor decking.
• Diagnose roof leaks and storm damage on-site; communicate findings clearly to the homeowner and branch office.
• Complete warranty service calls; inspect root cause, perform repairs, and obtain homeowner sign-off.
• Document all work accurately in ServiceTitan—materials, scope, photos, and time on-site.
• Keep your service vehicle stocked, organized, and maintained; submit material replenishment requests proactively.
• Represent Franciscus Roofing professionally with every homeowner, on every visit.

You're the Right Fit If...

• You have 1–3 years of hands-on residential roofing repair experience and can diagnose a leak without being told where to look.
• You work independently and manage your own daily schedule without needing hand-holding.
• You communicate clearly with homeowners—in plain language, with confidence and professionalism.
• You take ownership of job quality; you're not done until the work is right and the homeowner is satisfied.
• You hold a valid driver's license with a clean record and can pass a background check and drug screen.

Preferred (Not Required)

• OSHA 10 or OSHA 30 certification.
• Experience with multiple roofing systems—TPO, modified bitumen, metal, or architectural shingle.
• Familiarity with ServiceTitan or similar field service platforms.
• Bilingual English/Spanish.

What We Bring to You

• Steady, predictable work. Jobs are booked and dispatched for you—no hunting for work and no slow seasons sitting idle.
• Someone has your back. When something goes sideways on a job—a scope change, a difficult homeowner, or a material issue—you’re not handling it alone. You have a Production Coordinator and branch leadership to call.
• Competitive pay. $22–$28/hour, paid weekly every Friday via direct deposit. Performance-based incentives available.
• Company vehicle + fuel card. Provided for all work-related travel—no out-of-pocket expenses.
• Full benefits. Medical, dental, vision, life insurance, 401(k) with automatic enrollment, PTO, and paid holidays.
• A path forward. We promote from within. Repair Technicians who perform have a clear path to Repair Manager and beyond.

How to Apply

Apply directly through this posting. Qualified candidates will be contacted within 48 hours for a brief phone screen.

Our Commitment

At Franciscus Roofing , part of the Alloy Roofing family, we are committed to building a diverse, inclusive, and people-first workplace. We encourage individuals from all backgrounds to apply and grow with us.

Franciscus Roofing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any