Business Development Manager

Benefits:

Bonus based on performance

Opportunity for advancement

Profit sharing

1-800-Plumber + Air of DuPage County is seeking an experienced, highly motivated Business Development & Marketing Manager to drive customer acquisition and revenue growth across residential and commercial service markets. The ideal candidate will have proven success marketing and selling plumbing, HVAC, or related homeservice solutions to residential homeowners, apartment communities, property management companies, commercial facilities, and multi-unit housing operators. This role is responsible for generating qualified leads, building strategic relationships, expanding brand visibility, securing service agreements, and converting prospects into recurring customers throughout the DuPage and surrounding suburban markets. The successful candidate must be a strong communicator, relationship builder, and self-starter with excellent sales execution and local market development experience.

Teritory: Naperville, Illinois | Territory: 30-mile radius covering Naperville, Aurora, Wheaton, Lisle, Downers Grove, Schaumburg, Plainfield, Bolingbrook, and surrounding Chicagoland suburbs | Employment Type: Full-Time | Experience Required: Minimum 3+ years | Industry: Plumbing / HVAC / Home Services / Commercial Facility Services

TECHNICAL SKILLS

Excellent oral and written communication skills

Strong sales closing ability

Professional presentation skills

Relationship-building expertise

Strategic prospecting ability

Negotiation and contract development skills

High energy and self-motivation

Strong organizational discipline

CRM proficiency

Local territory management experience

KEY RESPONSIBILITIES - RESIDENTIAL CUSTOMER ACQUISITION

Develop and execute local marketing campaigns to acquire residential plumbing and HVAC customers

Build brand awareness within target neighborhoods and homeowner communities

Promote maintenance memberships and recurring service programs

Generate inbound and outbound service opportunities

Coordinate neighborhood canvassing and direct outreach initiatives

Build referral pipelines through customer retention programs

KEY RESPONSIBILITIES - COMMERCIAL BUSINESS DEVELOPMENT Identify, prospect, and secure commercial service contracts with:

Apartment complexes

Property management companies

HOA communities

Condominium associations

Commercial building owners

Multi-family residential developments

Facility management companies

Real estate management groups

Retail and office property operators

General contractors and local builders

Responsibilities include:

Cold calling and appointment setting

Conducting in-person presentations

Building decision-maker relationships

Preparing proposals and service contract opportunities

Negotiating service agreements

Closing long-term maintenance and repair contracts

KEY RESPONSIBILITIES - STRATEGIC PARTNERSHIPS Develop referral and partnership channels with:

Realtors

Insurance restoration firms

Property investors

Local builders

Chamber of Commerce networks

BNI groups

Facility managers

Municipal contacts where applicable

KEY RESPONSIBILITIES - LOCAL BRAND MARKETING

Represent the company at networking events and trade associations

Build visibility through community outreach

Coordinate digital and local advertising campaigns

Assist with promotional events and seasonal campaigns

Strengthen local market presence for the 1-800-Plumber + Air brand

KEY RESPONSIBILITIES - CRM & SALES PIPELINE MANAGEMENT

Maintain accurate lead tracking records

Manage prospect follow-up schedules

Document client communications

Report weekly pipeline activity

Track conversions and ROI performance metrics

Coordinate with operations for seamless customer onboarding

REQUIRED QUALIFICATIONS - EXPERIENCE

Minimum 3 years of proven business development, sales, or marketing experience in one or more of the following:

Plumbing services

HVAC services

Home services

Property management sales

Commercial maintenance contracts

Facility services sales

Construction-related B2B sales

PREFERRED QUALIFICATIONS

Existing relationships with local property managers or commercial accounts

Experience marketing within the Chicagoland suburban service market

Knowledge of plumbing or HVAC industry terminology

Prior experience selling recurring service agreements

Familiarity with ServiceTitan or similar CRM systems

PERFORMANCE EXPECTATIONS Success will be measured by:

New residential customer acquisition

Commercial contract wins

Property management account growth

Monthly lead generation targets

Revenue generated

Brand awareness expansion

Conversion and retention performance

COMPENSATION Competitive compensation package based on experience, including:

Base salary

Performance-based commissions

Contract acquisition bonuses

Growth incentives

Compensation will be structured to reward measurable business growth and long-term account retention.

WHY JOIN US Join a fast-growing, trusted national brand serving one of Illinois’strongest residential and commercial markets. This role offers significant opportunity to help build and scale a dominant local plumbing and HVAC operation. If you are an aggressive growth-oriented sales professional ready to build a market-leading service business, we want to hear from you.

Apply today with resume and documented performance results from prior business development roles.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.