Customer Success Team Lead
Framework Ventures
A leading financial technology company is looking for a results-driven Team Manager to oversee a team of Customer Success Associates. You will manage daily operations, track performance metrics, and resolve escalated customer issues. Ideal candidates should have 3–5 years of leadership experience in customer support, strong communication skills, and proficiency in CRM systems. The position offers a competitive salary range and comprehensive benefits including health insurance and paid family leave. #J-18808-Ljbffr
$93.6k - $104k
...together. We believe in the value of team diversity and seek candidates... ...culture, and experiences. Our customers love the product, provide... ...What You Will Be Working On Lead our Rapid Rollout and Rapid Refresh... ...with Product, Sales, and Success to evolve the onboarding journey...SuggestedFull timeTemporary workFor contractorsRemote work$22 - $31 per hour
...Who we are looking for… Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Success Team Lead. You’ll play a pivotal role in delivering value to your book of business, helping our partners grow their own business and ensuring strong customer retention...SuggestedLocal areaImmediate start- ...Join to apply for the Customer Success Team Lead role at Aidoc . The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization,...SuggestedFull timeTemporary workRemote workWorldwide
$125k - $135k
...UVeye is seeking a Customer Success Team Lead in the United States to oversee a team of Customer Success Managers. This critical role focuses on managing dealer partnerships in the dealership sector to drive customer satisfaction, retention, and expansion. The successful...Suggested$120k - $130k
Customer Success Team Lead Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them...SuggestedFull timeLocal areaWorldwide$120k - $150k
...The Role The role will be responsible for leading a team of circa six CSMs, who will be establishing and maintaining positive customer relationships; devising, implementing and... ...best practices; and minimising churn. Successful candidates must be social, analytical, possess...- ...support the development of ethical, transparent, competitive, and efficient diamond and jewelry markets. We are seeking a Customer Success Team Lead to join our US office and lead a high-performing team of approximately six Customer Success professionals supporting...Work at office1 day per week
$120k - $150k
3Search, a rapidly growing LegalTech firm in New York, is looking for a Customer Success Manager to lead a team of six CSMs. This role involves enhancing customer relationships, mentoring the team, and ensuring effective onboarding and user adoption. The ideal candidate...- A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You will manage a key portfolio of accounts, drive retention, and enhance customer experiences while building strong relationships...
- Customer Success Team Lead (Pod Lead) We are excited to announce a recently created opportunity within our Customer Team as Customer Success Team Lead (AKA Pod Lead). As a Pod Lead, you will spearhead the management of a small team of high-achieving Customer Success Managers...Full timeLocal area
$120k - $130k
A leading creative technology firm in New York is seeking a Customer Success Team Lead to enhance client satisfaction and lead a team of Senior Customer Success Managers. This role involves mentoring team members and ensuring exceptional onboarding and engagement for clients...$100k
Role Summary We’re looking for a Customer Success Team Lead to join Topline Pro and help shape the future of our customer experience. This is a unique opportunity to step into a true player coach role where you’ll both lead and directly contribute, guiding a small team...Local area- Topline Pro in New York is seeking a Customer Success Team Lead to join their growing team. This unique position combines leadership with hands-on customer management, where you'll drive a high-quality customer experience while guiding your team. The ideal candidate will...
- ...AI powered workforce that supports our teams and our customers. This is a place for builders who... ...Were hiring a Customer Impact Lead to partner with U.S. enterprise customers... ...This is not a traditional customer success role. It is a workforce transformation...Shift work
- ...A fast-growing technology startup is seeking an experienced Customer Success Manager to join their team. You will own and manage a portfolio of customer accounts, fostering strong business relationships and guiding customers from onboarding to renewal. The ideal candidate...Remote work
- ...Gilytics AG seeks a Customer Advocacy Manager to enhance engagement with customers and produce impactful case studies. The role emphasizes... ...competitive compensation and the chance to shape customer success initiatives that address high-stakes challenges. #J-18808-Ljbffr...Remote work
- ...A rapidly growing tech company in the United States is seeking a Customer Success Team Lead. This role focuses on managing a dedicated book of business, ensuring partners receive top-notch service while maintaining high customer retention. Candidates should have at least...Hourly pay
- ...fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and... ...and problem-solving abilities. You will lead discovery meetings, analyze customer data... ...identify upsell opportunities. Join a dynamic team that offers flexibility for remote work...Remote work
$139.44k - $164k
...A leading AI technology firm is looking for a Senior Customer Success Manager to independently manage strategic customer relationships. This role involves driving platform... ...satisfaction, and collaborating with internal teams. The ideal candidate will have over 8 years of...- ...Dono is seeking its first implementation and customer success hire to manage a portfolio of 10–20 accounts. This remote position requires... ...adoption and usage metrics, and collaborating with multiple teams. The role involves regular travel within the United States to...Remote work
- ...SnapOn Software is seeking a Customer Success Manager to enhance customer relationships and ensure effective usage of Microsoft 365 and NetSuite products. The role involves onboarding new clients, delivering training, monitoring customer health, and resolving issues....
$130k - $160k
...Muck Rack, LLC is seeking a Manager, Customer Success (Agency) to lead agency-focused efforts. In this role, you will drive customer retention, develop a high-performing team, and manage renewals and expansions. The ideal candidate has 7-10 years in B2B SaaS customer success...Remote work- ...A mission-driven beauty brand is seeking a Customer Success Manager to lead a team of 20+ customer experience specialists. This remote role requires expertise in managing teams and creating customer success processes. Responsibilities include enhancing customer journeys...Remote work
- ...A leading technology firm in the United States seeks an AI Customer Success Manager to oversee a segment of small business clients. The role involves ensuring customer satisfaction, driving product adoption, and identifying upsell opportunities. Candidates should have...Remote work
- ...A leading insurance firm is seeking a Remote Customer Success Manager to drive customer satisfaction and growth. The successful candidate will build lasting relationships with clients and execute effective success plans. Applicants should have at least 3 years of experience...Remote work
$23 - $25 per hour
...Who we are looking for... Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team Lead. We are seeking a dynamic and experienced Customer Service Team Lead to oversee our team of 8 offshore representatives. As a Customer Service Team Lead...Local areaImmediate startRemote work$23 - $25 per hour
...A rapidly growing company in the United States is seeking an experienced Customer Service Team Lead to manage a team of offshore representatives. The role emphasizes exceptional customer support, team motivation, and process improvement in a dynamic environment. Applicants...Hourly payRemote work- ...Camunda is seeking a Customer Success Manager to partner with enterprise customers, ensuring successful adoption and growth of their automation solutions. The role involves managing a portfolio of clients, driving retention, and communicating effectively with stakeholders...Remote work
- ...is seeking an experienced Revenue Cycle Management (RCM) leader to strengthen customer relationships and enhance financial performance for provider partners. You will design customer success processes and manage relations with billing partners, ensuring effective execution...Remote work
$109.48k - $147.2k
...A leading technology company in the United States is seeking a Customer Success Manager to oversee a team focused on client satisfaction. This remote role involves developing strategies to ensure client success and leading a high-performing team. The ideal candidate has...Remote work
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