Customer Success Team Lead — Drive Retention & Growth
Tracksuit
A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You will manage a key portfolio of accounts, drive retention, and enhance customer experiences while building strong relationships with stakeholders. Ideal candidates will have a proven track record in Customer Success or Account Management, particularly in SaaS, and will possess exceptional communication and team management skills. Competitive remuneration and benefits are offered. #J-18808-Ljbffr Tracksuit
$120k - $150k
CB Information Services Inc. is looking for a Senior Manager of Account Management in New York City to drive the success of our Customer Success team. You will lead a team of Account Managers, establishing goals and managing day-to-day activities. Ideal candidates will...Suggested$130k - $160k
...Muck Rack, LLC is seeking a Manager, Customer Success (Agency) to lead agency-focused efforts. In this role, you will drive customer retention, develop a high-performing team, and manage renewals and expansions. The ideal candidate has 7-10 years in B2B SaaS customer success...SuggestedRemote work- ...A leading insurance firm is seeking a Remote Customer Success Manager to drive customer satisfaction and growth. The successful candidate will build lasting relationships with clients and execute effective success plans. Applicants should have at least 3 years of experience...SuggestedRemote work
- Plural is looking for a Customer Success Manager in New York who will manage a portfolio of enterprise accounts to drive retention and expansion. You will build strong relationships with engineering leaders and collaborate on technical execution, strategy, and feedback...Suggested
- ...rapidly growing tech company in the United States is seeking a Customer Success Team Lead. This role focuses on managing a dedicated book of... ...receive top-notch service while maintaining high customer retention. Candidates should have at least 1 year of experience in Customer...SuggestedHourly pay
- ...A high-growth startup is seeking a Customer Success Manager to enhance the customer experience by managing inquiries, improving workflows, and ensuring customer satisfaction. You will oversee support representatives and ownership of our support platform. Required qualifications...Full timeRemote work
- ...A leading AI-powered brand protection company seeks a Lead Customer Success Manager to drive pod-wide commercial outcomes and lead a team of CSMs. This role involves managing... ...while fostering team growth through structured... ...proven success in retention and expansion. This...Remote work
$130k
...a self-driven, growth-minded account... ...track record of success to join our hybrid... ...Management team. As an account... ...for each of your customers to guide them in... ...priorities and lead initiatives in... ...customer adoption, retention, and revenue... ...and creative drive to win over customers...Contract workWork at officeRemote work3 days per week- ...A leading cloud resource management company is seeking a... ...strategy. The role involves driving enterprise growth and retention, establishing strong... ...a high-performing global team. The ideal candidate will... ...track record in revenue growth and customer success. #J-18808-Ljbffr...
$110k - $140k
...Veriff is seeking a Senior Account Manager to lead strategic customer accounts in North America. This role involves driving customer success through account management, ensuring retention and growth while maximizing product value. The ideal candidate will have 10+ years...- ...Market My Market is seeking a Director of Client Experience to lead a team of Client Experience Managers. This fully remote role focuses on driving client satisfaction, engagement, and revenue growth. The ideal candidate will have 5-7 years of agency experience, strong...Remote work
$170k
...– both for our customers and colleagues.... ...a self-driven, growth-minded account... ...track record of success to join our hybrid... ...Management team. You are the... ...priorities and lead initiatives in... ...customer adoption, retention, and revenue... ...Competitive and creative drive to win over...Contract workWork at officeRemote work3 days per week$120k - $128k
...Senior Manager of Client Retention and Growth Strategy to... ...the account management team, this role is responsible... ...insights from successful campaigns to develop... ...the organization and drive revenue and retention... ...on growth and overall customer experience. Key Responsibilities...Full timeWork at officeLocal areaFlexible hours$250k
...largest and most strategic customers through a tailored journey.... ...the role. We're a growing team with massive personal and professional... .... What You'll Do Drive growth and retention for your book of Rippling's... ...teams to ensure customer success and secure long-term...Contract workWork at officeRemote work3 days per week- ...Manager of Customer Success Manage customer success initiatives... ...satisfaction and retention. Senior Full Stack Engineer... ...Commercial Strategy Drive sales initiatives for... ..., Partners & Channels Lead partnerships and channel... ...and driving sales growth across the US. Manager...Remote workShift work
$68k - $90k
...Bonusly is seeking a Customer Success Manager to oversee a portfolio of approximately 250 SMB clients and ensure their success within... ...Bonusly platform. This role involves managing key metrics for growth and retention, project managing customer launches, and developing...Remote work- ...A leading technology company is seeking a Customer Success Manager to enhance customer relationships and drive value from managed services. This role requires a strategic mindset for managing... ...skills, and the ability to identify growth opportunities. The role includes...
$80k - $150k
...A leading AI research firm in New York is seeking a Customer Success professional to manage partnerships with Fortune 500 companies... ...will own customer outcomes, drive adoption, and act as a trusted... ...offers the chance to join a hyper-growth company focused on shaping the...Remote work$130k - $135k
A leading FinTech company in New York is seeking a Customer Success Manager to engage with buy-side clients, primarily hedge funds... ...clients through onboarding and driving product adoption to enhance... ...k and opportunities for career growth and mentorship in a collaborative...$70k
...seeking an Executive Account Manager to manage nonprofit clients, drive retention, and enhance monthly recurring revenue. This fully remote... ...training and a supportive culture focused on employee growth and collaboration. The ideal candidate will have significant...Remote work- ...Gartner is seeking an Account Executive in the United States to drive retention and growth within an established portfolio of enterprise accounts. This role involves maximizing value delivery to clients, identifying growth opportunities, and managing complex sales processes...Remote work
- Customer Success Team Lead (Pod Lead) We are excited to announce a recently created opportunity within our Customer Team as Customer Success... ...Champions), manage a key portfolio of accounts and drive retention and growth of our local client base. Role responsibilities:...Full timeLocal area
- ...asset management leader is seeking an Account Manager to drive customer success and revenue growth remotely. The ideal candidate will excel in managing... ...experience. This role offers the chance to work with a vibrant team, contributing to meaningful projects in a rapidly...Remote work
- A leading technology company based in New York City is seeking a Head of Customer Success to lead and grow a team focused on driving customer engagement and retention. In this role, you will enhance customer success strategies, manage a talented team, and directly interact...
- ...Crisalix in Dubai seeks a transformative leader in Customer Success to drive retention, expansion, and measurable ROI across the customer base. Responsibilities include owning revenue targets, optimizing churn and renewals, and fostering strong relationships to enhance...
- ...A leading global event management company is seeking a Regional Account Manager in... ...Vendors, providing ongoing support, and driving revenue retention. The ideal candidate possesses 3-5 years... ...with a commitment to employee wellbeing and professional growth. #J-18808-Ljbffr...
$125k - $147k
...environment strengthens our teams and enhances our... ...you will build and lead a high-impact community of customers, founders,... ...strengthens customer retention. This is both a strategic... ...product insights Drive Product Feedback... ...development and skills growth 401(k) and Roth...Work experience placementWork at officeRemote workWork from homeHome office- ...Lexia Learning is looking for a Growth and Retention Account Executive to spearhead new business and maintain customer success across the Arizona territory. This remote position calls for a candidate with a thorough knowledge of K-12 education, adept in sales and account...Remote work
- ...true benchmark in customer success—whose vision, achievements... ...will inspire our team and clients,... ...accountable for retention, expansion, and recurring revenue growth across Crisalix’s... ...objectives are to: Drive predictable renewal... ...revenue pipeline. Lead strategic renewal...Worldwide
- ...manager role. It is a growth-oriented position where... ...receipt uploads), and retention. You will be one of the... ...founder and engineering team to test new onboarding... ...boost structures. What Success Looks Like (first 6 months... ...content calendar that drives measurable app downloads...Remote work
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