Agency Customer Success Leader - Retention & Growth
$130k - $160kMuck Rack
Muck Rack, LLC is seeking a Manager, Customer Success (Agency) to lead agency-focused efforts. In this role, you will drive customer retention, develop a high-performing team, and manage renewals and expansions. The ideal candidate has 7-10 years in B2B SaaS customer success, strong analytical abilities, and experience with CRM tools. This remote position offers a salary between $130,000 - $160,000+, plus benefits including 4+ weeks of PTO and comprehensive medical insurance. #J-18808-Ljbffr
$135k - $150k
Netrio is seeking a Senior Customer Success Manager in New York City to lead initiatives that ensure client satisfaction and retention. This role involves managing relationships with clients... ...or sales, and a passion for driving growth. A salary range of $135,000 - $150,000...Suggested- Michael Page is seeking a Customer Success Leader in New York City to drive performance and enhance customer retention in a leading Work OS platform. The role involves leading a team, developing strategies to maximize customer value, and collaborating closely with sales...SuggestedWork at office
- ...brand protection company seeks a Lead Customer Success Manager to drive pod-wide commercial outcomes... ..., and upsells while fostering team growth through structured coaching. Candidates... ...-facing roles, with proven success in retention and expansion. This fully remote position...SuggestedRemote work
- ...rapidly growing tech company in the United States is seeking a Customer Success Team Lead. This role focuses on managing a dedicated book of... ...receive top-notch service while maintaining high customer retention. Candidates should have at least 1 year of experience in...SuggestedHourly pay
- ...A high-growth startup is seeking a Customer Success Manager to enhance the customer experience by managing inquiries, improving workflows, and ensuring customer satisfaction. You will oversee support representatives and ownership of our support platform. Required qualifications...SuggestedFull timeRemote work
$120k - $150k
CB Information Services Inc. is looking for a Senior Manager of Account Management in New York City to drive the success of our Customer Success team. You will lead a team of Account Managers, establishing goals and managing day-to-day activities. Ideal candidates will...$170k - $200k
A leading Customer Data Platform company is seeking a Principal Customer Success Manager to oversee critical enterprise relationships across North... ...-value accounts, ensuring customer retention and driving substantial revenue growth. You will lead negotiations, develop...- A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You will manage a key portfolio of accounts, drive retention, and enhance customer experiences while building strong relationships...
$68k - $90k
...Bonusly is seeking a Customer Success Manager to oversee a portfolio of approximately 250 SMB clients and ensure their success within... ...Bonusly platform. This role involves managing key metrics for growth and retention, project managing customer launches, and developing...Remote work$125k - $235k
A leading AI-driven communication platform is seeking a Customer Success Manager to oversee account retention and growth. The role demands 5+ years of B2B SaaS experience and includes responsibilities such as designing onboarding programs, managing customer health, and...Work at office- A leading technology company based in New York City is seeking a Head of Customer Success to lead and grow a team focused on driving customer engagement and retention. In this role, you will enhance customer success strategies, manage a talented team, and directly interact...
$90k - $115k
A leading Creative Automation platform is seeking a Senior Customer Success Manager to drive customer satisfaction and revenue growth. The role involves building relationships, providing tailored support, and managing customer onboarding. The ideal candidate has extensive...$130k
...re looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-US-based Account... ...owner for each of your customers to guide them in optimizing the... ...objectives for customer adoption, retention, and revenue growth. Account...Contract workWork at officeRemote work3 days per week- ...Crisalix in Dubai seeks a transformative leader in Customer Success to drive retention, expansion, and measurable ROI across the customer base. Responsibilities include owning revenue targets, optimizing churn and renewals, and fostering strong relationships to enhance...
$110k - $140k
...Veriff is seeking a Senior Account Manager to lead strategic customer accounts in North America. This role involves driving customer success through account management, ensuring retention and growth while maximizing product value. The ideal candidate will have 10+ years...- ...management strategy. The role involves driving enterprise growth and retention, establishing strong executive-level relationships, and leading... ...5 years of experience in SaaS account management and a proven track record in revenue growth and customer success. #J-18808-Ljbffr...
- ...Rippling's sherpas – both for our customers and colleagues. We bring our... ...re looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remote US-... ...for customer adoption, retention, and revenue growth. Account Managers...Contract workWork at officeRemote work3 days per week
- ...Lexia Learning is looking for a Growth and Retention Account Executive to spearhead new business and maintain customer success across the Arizona territory. This remote position calls for a candidate with a thorough knowledge of K-12 education, adept in sales and account...Remote work
$250k
...largest and most strategic customers through a tailored journey.... ...What You'll Do Drive growth and retention for your book of Rippling's... ...visibility across Rippling's leaders (AM, TAM, Product, Customer... ...teams to ensure customer success and secure long-term commitments...Contract workWork at officeRemote work3 days per week$170k - $200k
...Account Director - Agency & Client Sales (US) Location: United... ...Director to support continued growth across the US market. This... ...across the US market. The successful candidate will have experience... ...internal marketing, product, and customer success teams Stay...Remote work- ...A leading technology company is seeking a Customer Success Manager to enhance customer relationships and drive value from managed services... ...environments, strong communication skills, and the ability to identify growth opportunities. The role includes monitoring customer...
- ...Manager of Customer Success Manage customer success initiatives for Perfectserve. This role is... ...focuses on ensuring client satisfaction and retention. Senior Full Stack Engineer – EHR... ...expanding market reach and driving sales growth across the US. Manager of Accounting Oversee...Remote workShift work
$190k - $220k
...Senior Account Director - Agency & Client Sales (US) Location: United States (Remote... ...Account Director to drive continued growth across the US market. This role will focus... ...with marketing, product, and customer success teams Stay informed on market trends...Remote work$114k - $177k
...platform that empowers agencies, entrepreneurs, and... ...digital presence and drive growth. We are proud to... ...leads into repeat customers. As of mid 2025, HighLevel... ...a customer-obsessed retention leader who thrives at the... ...customer experience, success, support, and operations...Remote work- ...Camunda is seeking a Customer Success Manager to partner with enterprise customers, ensuring successful adoption and growth of their automation solutions. The role involves managing a portfolio of clients, driving retention, and communicating effectively with stakeholders...Remote work
- ...A leading insurance firm is seeking a Remote Customer Success Manager to drive customer satisfaction and growth. The successful candidate will build lasting relationships with clients and execute effective success plans. Applicants should have at least 3 years of experience...Remote work
- ...A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience in a similar role, with a strong emphasis on communication skills and problem-solving abilities. You will...Remote work
- ...A fast-growing technology startup is seeking an experienced Customer Success Manager to join their team. You will own and manage a portfolio of customer accounts, fostering strong business relationships and guiding customers from onboarding to renewal. The ideal candidate...Remote work
- Miro Group is seeking a Senior Customer Success Manager to deepen relationships with enterprise clients like Microsoft and Google. This role... ...mindset and a data-driven approach to improve account retention and engagement. You will own a strategic portfolio and develop...
$80k - $150k
...A leading AI research firm in New York is seeking a Customer Success professional to manage partnerships with Fortune 500 companies. The ideal... ...$80K to $150K, this role offers the chance to join a hyper-growth company focused on shaping the future of AI-powered research....Remote work
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