Box Office Manager

Please be advised that Rhode Island College is unable to provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship. Position Overview The Box Office Manager oversees daily, evening, and weekend ticketing operations for the Nazarian Center for the Performing Arts and other major campus events. This role manages student staff, ensures accurate financial reporting for all ticketing activity, and maintains box office software and equipment. The ideal candidate is organized, customer‑focused, skilled in accounting, and comfortable working in a fast‑paced event environment. Bilingual (English/Spanish) fluency strongly preferred. Primary Purpose The Box Office Manager, under the direction of the Operations Manager, manages the daily operation of the Box Office in the Nazarian Center for the Performing Arts (NCPA), as well as evening and weekend operations of the Box Office spaces in the NCPA, Event Center, and other signature events on campus. Responsibilities Administer Box Office management, including working with internal and external users to establish and perform event services. Establish, manage, and maintain ticket sales. Settle and balance ticket income for distribution to internal and external event producers. Create bi‑annual audit, settlement, and deposit for all Box Office accounting. Organize and maintain operations of specialized Box Office software and equipment and coordinate outside support of said software. On‑board, train, oversee, and assist in staffing of student workers to staff operations of the spaces in the Nazarian Center for Performing Arts, Event Center, and signature events. Work ticketed events to ensure smooth operations, including late night and weekend events. Assist Operations Manager and Director with budgetary transactions for the department of College Events and Engagement, including purchase orders, transfers, check requests, and budget tracking. Exhibit a high degree of tact and sensitivity, dealing directly with students, faculty and staff, alumni, and community members. Assist with planning, coordinating, and implementing annually scheduled special events, including but not limited to convocations, commencement activities, and all special events as deemed by college administration. Perform other duties as required. Required Skills, Knowledge, and Abilities Excellent organizational, interpersonal, supervisory, and customer service skills. Excellent accounting and bookkeeping skills. Good knowledge of computer software and hardware. Working knowledge of computerized ticketing systems. Graphic design skills. Demonstrated ability to maintain confidentiality. Bilingual in English/Spanish (fluent in speaking and writing). Required Qualifications Bachelor’s Degree. Environmental Conditions This position is not substantially exposed to adverse environmental conditions. Benefits Health and Wellness – Medical, Dental & Vision Wellness Incentives and Rewards Paid time Off – Vacation, Sick & Holiday Disability and Insurance Benefits Education Benefits – Tuition waivers for RIC, CCRI & URI EEO Statement Rhode Island College is an equal opportunity employer. The institution does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, or any other protected status under applicable law. Rhode Island College is committed to maintain a workplace and educational environment that supports equal opportunity, professionalism and respectful engagement for all community members. #J-18808-Ljbffr Rhode Island College