Veterinary Receptionist

Job Title: Receptionist

Welcome to East Riverside Veterinary Hospital, your full-service small animal clinic rooted in the vibrant New Orleans community. Since 2022, our mission has been to provide comprehensive veterinary care while treating every patient like our own. The community acknowledges this commitment, giving us an exceptional 4.8-star Google rating. We seek dedicated professionals ready to join our seven-doctor team and succeed in an environment built on skill and compassion. Joining East Riverside Veterinary Hospital means becoming part of a highly skilled group of teammates committed to elevating patient care. With seven DVMs, you will find consistent support and collaboration, allowing you to focus on your specific areas of expertise. Our extensive operating hours—open seven days a week until 8 PM on weekdays—reflect our commitment to serving the community, but also offer flexible scheduling opportunities that help you achieve your career goals and do your best work. You will practice high-quality, comprehensive medicine here, spanning the full spectrum of small animal care. Our services are robust, including Urgent Care capabilities to address critical needs within the community. We provide advanced medical opportunities across surgical procedures, testing and diagnostics, and specialized Advanced Care options. This commitment to clinical excellence ensures you have the tools and resources necessary to handle complex cases and continually grow your professional skills. Beyond the clinic walls, you will discover the unparalleled culture of New Orleans, LA. This is a city famous worldwide for its unique music, history, and culinary excellence. Located in a historic and accessible neighborhood, East Riverside Veterinary Hospital gives you the ideal opportunity to build your career while enjoying the richness of Louisiana life. If you are looking for a place where history, community, and cutting-edge veterinary medicine meet, New Orleans offers the perfect backdrop for your continued success.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.