Front Desk Agent

BN Management Co

Hotel Desk Agent

Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions

Greets and welcomes guests.
Assigns rooms and keys.
Maintains room availability.
Collects and distributes cash handling for hotel.
Prepares bills and collects payment for visits.
Assists in solving billing discrepancies.
Answers inquiries regarding hotel area and services.
Secures patrons' valuables in the safe.
Provides suggestions of places to visit eat and shop.
Answering phone is using correct brand verbiage.
Maintains hotel records.
Insure the safety of our guest's property assets; never open door for guest's who forgot their key (redirect them back to the front desk) Hilton PEP is helpful

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Vacancy posted 2 days ago

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