Front Desk Agent

Part-time

The Columns Hotel

Job Summary : The Front Desk position is a vital member of the hotel team, overseeing guest arrivals and departures and generally being an excellent ambassador of the hotel. The front desk agent must have a firm grasp on what is happening in all parts of the hotel and be able to direct guests and answer questions. The front desk agent should also be knowledgeable of local attractions and be able to assist with navigation and questions about the city. The following description is not exhaustive, and we hope to see the role expand to include additional responsibilities within the hotel.

Core Tasks and Key Responsibilities

HOSPITALITY: Cultivate a thriving culture of authentic hospitality for all stakeholders that support our business objectives and growth

Create a welcoming and hospitable environment for guests.
Greet every guest at the front desk in a friendly and service oriented manner
Stay apprised of daily hotel guest check ins and recognize and welcome as XXPs.
Recognize, welcome, and build rapport with hotel guests.
Demonstrate professionalism when speaking to guests and colleagues.
Communicate with management team regarding any guest issues or concerns
Multi-task and demonstrate athleticism when “finding the yes” for all guests within reason

OPERATIONAL DUTIES:

Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses
Properly answer guest inquiries with regards to hours of operation and special events information, along with basic operational information, menus, and reservations.
Act as a liaison between the guest, management, service staff, kitchen, and hotel staff, and communicate accordingly.
Assist with In Room Dining Orders
Work with efficiency and a sense of urgency while remaining composed. Multi-task with grace and poise.
Arrive on time and “floor-ready” for scheduled shifts while following dress code guidelines and standards.
Clock in and out for each scheduled shift and shift break.

If you're interested in the position and feel this job is right for you, please respond to this posting with your resume or reach out to our Rooms Division and Front Desk Manager, Brock Wilson, directly at View email address on us.fitly.work.

Apply

Vacancy posted 6 days ago

Similar jobs that could be interesting for youBased on the Front Desk Agent in New Orleans, LA vacancy

Front Desk Agent
...Division Intercontinental New Orleans Description The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction...
Suggested
Full time
Part time
Work at office
Local area
Flexible hours
Shift work
HM Alpha Hotels
New Orleans, LA
4 days ago
Front Desk Receptionist - Hospitality
...through training, recruiting, and promoting diverse talent to strengthen our culture. ESSENTIAL JOB FUNCTIONS: A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver...
Suggested
Contract work
Local area
Flexible hours
Crescent Services
New Orleans, LA
2 days ago
Front Desk Agent
...Front Desk Ambassador International House Hotel | New Orleans Reports to: Director of Guest Services Classification... ...more and to celebrate our 28th birthday. As a Front Desk Agent, you are one of the most important faces of International House...
Suggested
Work at office
Local area
Immediate start
Relocation
Flexible hours
Shift work
Night shift
International House Hotel
New Orleans, LA
19 days ago
Front Desk Agent
...The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner with cheerful smart service ensuring guest satisfaction. Core Responsibilities: Anticipate guest needs, respond promptly, and acknowledge...
Suggested
Full time
Work experience placement
Work at office
Local area
Relocation
International House Hotel
New Orleans, LA
more than 2 months ago
Front Desk Receptionist (Service Department)
...operational reports as required. Assist other Front Office departments and operational teams... .... Transition seamlessly between Front Desk and Royal Service responsibilities based... .... Previous experience as a Front Desk Agent, Royal Service Agent, or Guest Relations...
Suggested
Full time
Work at office
Worldwide
Flexible hours
FAIRMONT
New Orleans, LA
23 days ago
Front Desk Agent
The Eliza Jane Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old ...
Makeready
New Orleans, LA
4 days ago
Front Desk Receptionist (Full Time - Temporary)
Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the...
Daily paid
Full time
Temporary work
Work at office
Bourbon Orleans Hotel
New Orleans, LA
5 days ago
Front Desk Agent
...Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making...
Work at office
Local area
Night shift
Afternoon shift
Avion Hospitality
New Orleans, LA
3 days ago
Front Desk Agent
...Front Desk Agent EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other...
Immediate start
Shift work
Tandem Hospitality Group LLC
New Orleans, LA
1 day ago
Shift Front Desk Receptionist
$16 - $18 per hour
About the Role The Front Desk Agent at Old No. 77 Hotel, located near the French Quarter, serves as the first point of contact for guests, providing exceptional customer service and creating a memorable experience. Responsibilities Provide outstanding customer service...
Hourly pay
Local area
Shift work
BENCHMARK
New Orleans, LA
2 days ago
Front Desk Receptionist - Hospitality
$16 - $18 per hour
...We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create... ...guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the...
Local area
Worldwide
Shift work
Pyramid Global Hospitality
New Orleans, LA
2 days ago
Immediate Need - Front Desk Receptionist
...providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area,...
Local area
Immediate start
Shift work
Omni Hotels & Resorts
New Orleans, LA
5 days ago
Front Desk/Receptionist - Full Time - Evenings
...Higgins Hotel Front Desk Agent The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique...
Full time
Local area
Shift work
Afternoon shift
Davidson Hospitality Group
New Orleans, LA
5 days ago
Front Desk Agent (Marriott Experience Required)
...Job Description Job Summary City Express by Marriott New Orleans I-10 is seeking an experienced and guest-focused Front Desk Agent with prior Marriott brand experience . The ideal candidate will be responsible for delivering exceptional guest service while...
Hourly pay
Flexible hours
NOLA OPCO LLC
New Orleans, LA
a month ago
Front Desk Agent, Marriott Lakeway, Metairie LA
Experience High school diploma or equivalent required, and college degree preferred. Previous hotel Front Desk and Hilton brand experience is preferred. Marriott FSPMS experience a plus. Job Essentials Assist guests with arrival and departure from hotel, while providing...
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Weekday work
Blue Sky Hospitality Solutions
Metairie, LA
3 days ago
Reservations Agent
...Job Description Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway...
Local area
Flexible hours
The Dunlin
New Orleans, LA
2 days ago
Reservations Agent
...contributing to meaningful daily operations. Job Description We are seeking a detail-oriented and customer-focused Reservations Agent to join our team in New Orleans. The ideal candidate will assist customers with reservations, provide accurate information regarding...
Full time
Alphabe Insight Inc
New Orleans, LA
2 days ago
Veterinary Hospital Receptionist
Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the...
Odd job
Work at office
Local area
Immediate start
Flexible hours
Night shift
Petco
Metairie, LA
3 days ago
Dental Office Receptionist/ Front Desk (Bilingual)
...we would want for our own children. Position Overview: Just Kids Dental is seeking a friendly, dependable, and organized Front Desk Receptionist to join our team. Our Front Desk team plays an important role in creating a positive experience for patients and...
Full time
Temporary work
Work at office
Monday to Friday
Shift work
Just Kids Dental
New Orleans, LA
21 days ago
FULL TIME Medical Receptionist (MAC) Primary Care --Westbank
...work as a team player and provide personalized service-oriented assistance for our patients while demonstrating strong clerical and front end skills. Responsibilities: Greet patients and ensure they feel welcome Handle all administrative duties in a timely manner...
Full time
Work at office
Premium Care Medical Center LLC
New Orleans, LA
28 days ago
Reservationist - 2nd Shift
...arrangements are communicated accurately to the appropriate hotel departments. Coordinate reservation-related communication with Front Office, Sales, Revenue Management, Housekeeping, Guest Services, Food & Beverage, Spa, and other departments as required. Identify...
Full time
Worldwide
Flexible hours
Shift work
Afternoon shift
FAIRMONT
New Orleans, LA
23 days ago
Hotel Front Desk Guest Services Agent
$14 - $15 per hour
...Program. Ensures prompt payment of travel agent commissions on a daily/weekly basis.... ...boards. Interviews, selects, and trains all Front Office staff, including an on-going... ...familiarity with applicable franchise front desk standards and procedures. Must possess knowledge...
Hourly pay
Full time
Part time
Local area
Relocation package
Shift work
Night shift
Weekend work
Afternoon shift
Homewood Suites by Hilton Metairie
Metairie, LA
19 hours ago
Senior Scheduler
$84.76k - $129.5k
Senior Project Scheduler For Capital Projects This role offers a hybrid work arrangement. You'll spend three days a week in the office, giving you the flexibility to work remotely for two days. As a Senior Project Scheduler for Capital Projects, you will apply your...
Hourly pay
Work experience placement
Internship
Local area
Remote work
Flexible hours
3 days per week
Chief Operations Officer Group
Metairie, LA
5 days ago
Unit Secretary
Pursue Your PurposeExceptional care starts with exceptional people. For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Together we are leading the way.This job...
Local area
Immediate start
Ochsner Health
New Orleans, LA
2 days ago
Scheduler - Fort Hood
Scheduler-Fort Hood Work Location: Fort Hood, TX Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen Position Summary The Scheduler...
Contract work
For contractors
Accura Engineering & Consulting Services, Inc.
New Orleans, LA
1 day ago
Junior Scheduler
Position Summary The Junior Scheduler supports development and maintenance of the master construction schedule for a data center project under the direction of the senior scheduler, updating activities, tracking progress, and assisting with look-ahead schedule preparation...
Temporary work
For subcontractor
Work at office
Local area
Relocation
Royal Engineers and Consultants
New Orleans, LA
5 days ago
Reservation Agent In Office (Part-Time)
...Reservation Manager Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider...
Part time
Work at office
Local area
U-Haul
New Orleans, LA
4 days ago
Construction Scheduler
This Opportunity WSP is seeking a Vice President, Construction Scheduler to join our Project Controls team in the Southeast US. Your Impact Duties and Responsibilities: Provide expert Providing and/or overseeing critical path method scheduling (via Primavera...
For contractors
Local area
Flexible hours
WSP
New Orleans, LA
4 days ago
Hilton Hotel Brands - Front Desk Agent $16-$35/hr
$16 - $35 per hour
Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...
Hourly pay
Full time
Local area
Shift work
Night shift
Hilton
Metairie, LA
3 days ago
Clerical Assistant
...tasks such as entering information into databases, greeting visitors, opening new cases, generating reports, and assisting collection agents with other administrative duties as needed.CGS brings motivated, highly skilled, and creative people together to solve the...
Full time
Work at office
Contact Government Services LLC
New Orleans, LA
13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!