Office Manager

Job Description

Job Description

Office Manager / Front Desk Manager for Chiropractic and Pain Management

Benefits/Perks

• Competitive salary
• Paid time off
• Ongoing training
• Employee Discount

Job Summary
We are seeking an experienced, professional, and highly organized Office Manager to oversee the day-to-day operations of a multi-disciplinary office. We are looking for someone who can take ownership of the front/back office, lead a team effectively, and help ensure that patients receive a positive experience from the moment they walk through the door. The successful candidate will be dependable, proactive, detail-oriented, and comfortable working in a busy healthcare environment with multiple providers and specialties. The ideal candidate will have strong medical office experience, excellent communication skills, and the ability to effectively manage both staff and daily patient operations.

Responsibilities 

• Oversee daily front desk and administrative operations
• Manage, Coordinate and answer phone for patient scheduling, check-in, and check-out
• Supervise, train, and support front desk/administrative staff
• Coordinate patient flow among multiple providers and specialties
• Coordinate/Verify insurance eligibility and assist with authorizations and referrals
• Work closely with billing and clinical teams to ensure efficient office operations
• Handle patient inquiries and concerns professionally and courteously
• Monitor office procedures and ensure compliance with established policies
• Maintain accurate patient and administrative records
• Assist providers and staff with day-to-day operational needs
• Help maintain a professional, welcoming, and efficient patient experience

Qualifications

• Previous medical office management or supervisory experience required in a multi specialty office 
• Knowledge of insurance verification, authorizations, referrals, and medical office procedures
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Professional, personable, and patient-focused demeanor
• Ability to multitask and prioritize in a fast-paced environment
• Strong leadership and problem-solving abilities
• Experience with an EMR/EHR systems and proficiency with google drives, spreadsheets, etc