Digital Specialist

Role Description

Liftoff Campaigns is hiring a Digital Specialist to serve as a key member of our team. The Digital Specialist plays a critical role in supporting our clients and is generally responsible for the following:

• Account Ownership
  • Occasionally take full account ownership of assigned accounts with limited oversight from manager. This includes but is not limited to:
    • Drafting client agenda
    • Running calls
    • Leading on projections and calendars
  • Provide email and text content feedback
  • Support manager as needed on other accounts
  • Lead on email production and quality assurance process for assigned accounts
  • Lead on checklist and loading training across CRMs
  • Draft and edit email and text copy
  • Load emails and texts as needed
  • Review email and text samples. Provide creative and strategic edits to associates on their loads
  • Quality check emails and texts for copy edits, mobile edits, links, sourcing conventions, and targeting
  • Help train email and texting staff on quality assurance and best practices for segmentation, drafting, and loading across platforms
  • Ensure that all areas where mistakes commonly happen are incorporated
  • Analyze overall program performance and recommend strategies to hit and exceed client goals
  • Ensure topics going out for all clients are working, relevant, and mission-oriented
  • Ensure ActBlue landing pages and backend landing pages across company clients are optimized through A/B testing
  • Help associates and strategists capitalize on big news + rapid response moments
  • Help lead planning meetings with knowledge of email and text performance, content ideas, and strategic recommendations
  • Ensure preparedness for future events (anniversaries and major moments like debates, RNC/DNC conventions)

Qualifications

• Passion for good causes, whether candidates or other
• 3-6 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role
• Client-facing project management experience
• Experience managing multiple clients or workstreams at once
• Familiarity with P2P and/or broadcast texting platforms
• Experience using one of the following email CRMs: NGP, Everyaction, Actionkit, Acoustic
• Experience working at an agency; working with or at non-profits or political/issue campaigns
• Basic understanding of long term lead performance tracking
• Experience building and executing project plans to achieve fundraising and communications goals
• Ability to juggle multiple projects in a deadline-driven environment
• Excellent quantitative reasoning skills and ability to apply data to strategic decisions

Benefits

The salary for this position is $75000-$82000. We also offer a generous benefits package:

• Unlimited vacation after 90 days of employment, as well as paid sick leave
• Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
• Employer-paid health, dental, and vision insurance
• Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
• Annual professional development stipend
• 401k benefits with match after six months of employment

Company Description

Liftoff is an equal opportunity employer and all applicants will be considered. We work to center our values and those of our clients in all aspects of our work, so our culture, clientele, policies, and practices are reflective and affirming of people -- inclusive of their race, ethnicity, gender, sexual orientation, gender identity, religion, national origin, disability, veteran status, immigration status, citizenship status, and so much more. We strongly encourage folks from underrepresented backgrounds to apply.