Siebel CRM Developer

Job Summary:

The Intermediate Software Developer - CRM role involves designing, developing, testing, and maintaining CRM applications with a focus on Oracle Siebel CRM solutions. The position requires collaboration across IT teams to deliver high-quality, data-driven CRM software, including integration with Adobe AEM and J2EE technologies, while adhering to best practices and enterprise architecture standards. Responsibilities:

• Translate technical specifications into tested CRM applications.
• Develop detailed programming specifications and write code for CRM systems.
• Maintain and conduct unit testing of CRM software components.
• Troubleshoot and resolve technical issues related to CRM applications.
• Collaborate with IT professionals throughout the Software Development Life Cycle.
• Design, develop, and maintain reports using OBIEE and PowerBI.
• Participate in design walkthroughs and provide post-implementation support.
• Ensure compliance with accessibility standards such as AODA.
• Work onsite during standard business hours at the designated office location.

Required Skills:

• Minimum 5 years of experience in Oracle Siebel CRM technical configuration, development, and integration.
• At least 3 years of experience integrating and testing Siebel with Adobe AEM and J2EE.
• Experience with Siebel IP18 or later versions, including Siebel Tools and Web Template editing.
• Strong knowledge of Siebel Open UI classes and methods.
• Proficiency in HTML5, CSS, JavaScript, and JQuery for report development.
• Experience with OBIEE and PowerBI report development and testing.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.

Desired Skills:

• Experience with Siebel Test Automation tools.
• Knowledge of rapid application development (RAD) methodologies.
• Familiarity with middleware, gateways, and communications protocols.
• Experience with public sector Siebel modules such as Contracts, Lead Management, Partner Portal, Campaign Management, and eService.
• Understanding of Information Management principles and policies.
• Experience with Transfer Payments and accessibility testing related to AODA.
• Ability to create user and system documentation.

Rated Criteria:

• Siebel Development Skills - 40 Points
• Report Development Skills (HTML5, OBIEE, PowerBI) - 35 Points
• Soft Skills (Communication, Teamwork, Problem Solving) - 20 Points
• Public Sector CRM Experience - 5 Points

Total: 100 Points Deliverables:

• Fully tested and documented CRM application modules based on Siebel IP18 or later.
• Integration components between Siebel CRM and Adobe AEM/J2EE platforms.
• Custom reports developed and tested using OBIEE and PowerBI.
• Technical and user documentation supporting CRM applications.
• Post-implementation support and issue resolution reports.
• Compliance with accessibility standards in developed solutions.

Must Haves:

• Oracle Siebel CRM testing experience.
• Minimum 5 years of Siebel technical configuration, development, and integration experience.
• Minimum 3 years experience integrating Siebel with Adobe AEM and J2EE.
• Experience with Siebel IP18 or later and Siebel Tools software.
• Ability to work onsite Monday to Friday, 8:00 AM to 5:00 PM.

Public Sector Experience:

Preferred