Client Account Specialist - HYBRID!

WAC Lighting

Ontario, CA

Job Description

CAREER OPPORTUNITY FOR LIGHTING PEOPLE!

Client Account Specialist - HYBRID! For our Integration Channel

ASK ABOUT OUR PERFORMANCE BASED SALES INCENTIVES!

Drive Sales Growth for an Industry-Leading LED Lighting Systems & Smart Technology Manufacturer!

If you enjoy building relationships, supporting customers, uncovering opportunities, and being a trusted resource throughout the sales process, we would be excited to hear from you!

You'll partner closely with outside sales representatives, distributors, contractors, architects, designers, and project stakeholders to identify opportunities, solve problems, support product adoption, and drive revenue growth across your assigned business channel and territory.

Why Join WAC Group?

Robust benefits and perks packages!
Merit-based compensation structure!
Career growth opportunities!
Culture of innovation and a fast, exciting, team focused culture!

What We're Looking For

2+ years of experience working with or selling electronics-related products such as LED lighting, devices, Audio/Visual, electrical, or similar technical product categories.
Strong customer service and relationship-building skills
Ability to thrive in a fast-paced environment with multiple priorities
Experience using CRM systems such as HubSpot, Salesforce, SAP, Zendesk, or similar platforms
Willingness and ability for occasional travel to trade shows, customer visits, and industry events

What You'll Do

Become a Trusted Partner to Customers and Sales Teams

Serve as a primary point of contact for customers, distributors, and sales representatives
Respond to inquiries quickly and professionally
Build lasting relationships that drive customer satisfaction and repeat business
Support customers through the entire project and order lifecycle

Drive Sales Growth

Partner with outside sales representatives to pursue new business opportunities
Identify upsell and cross-sell opportunities
Support promotional initiatives and product launches
Drive leads and opportunities through HubSpot and CRM tools

Own the Customer Experience

Collaborate with Engineering, Quotations, Supply Chain, and Customer Service teams to ensure successful outcomes
Help customers navigate complex projects and product selections

What Success Looks Like

In this role, you will:

Consistently deliver exceptional customer service
Respond quickly to customer and sales team requests
Convert inquiries into opportunities
Support territory growth and sales objectives
Maintain strong CRM data integrity and pipeline visibility
Become a trusted resource for customers and internal teams alike

Ideal Backgrounds

You may have achieved success in these areas or others and be ready to advance your career!

Apply

Vacancy posted 16 days ago

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