Global Manager, Survey Science, Analytics & Programming

Global Manager, Survey Science, Analytics & Programming

Location: Lakewood, CO, US

Company: Terumo BCT, Inc.

Requisition ID: 35091

At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart. With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Job Description

The Global Manager, Survey Science Architecture, Analytics & Programs, as a key member of the Talent & Insights Team of COEs, leads the strategy, execution, and continuous improvement of Terumo Blood and Cell Technologies employee listening ecosystem. This role is responsible for designing and managing employee surveys and the data architecture to support them, developing advanced sentiment ‑ analysis models, and transforming employee feedback into actionable insights that strengthen engagement, culture, and organizational performance. The manager partners closely with People Insights & Analytics Team, HRBPs, business leaders, the full Terumo Group of surveying professionals, and cross ‑ functional stakeholders to ensure employee voice is accurately captured, ethically analyzed, and effectively translated into meaningful action. With this oversight of enterprise-scale data architecture, this Global Manager will leverage a high-performing and innovative end-to-end software/data system.

Essential Duties

• Leads the design, deployment, and enhancement of employee surveys, pulse checks, and listening programs across the full talent lifecycle (onboarding, exit, etc.).
• Lead the architecture and design of complex, distributed systems with a focus on scalability, security, and performance.
• Leads the design and deployment of a new suite of surveys to measure behaviors in support of leadership pathways and other development and training interventions to measure the ROI of talent investments.
• Develops and maintains NLP‑based sentiment‑analysis models to evaluate open‑text feedback and identify themes, tone, and emerging risks.
• Integrates structured and unstructured data to produce comprehensive insights on employee experience, engagement, and organizational health.
• Delivers dashboards, reports, and executive‑ready presentations that clearly communicate trends, risks, and recommended actions.
• Delivers modeling to predict risk in sentiment data (eg, likelihood of attrition, etc.).
• Partners with HRBPs, and business leaders to interpret results and prioritize interventions that improve employee experience.
• Manages, coaches, and develops across the insights team of Data Scientists and Engineers, fostering a culture of analytical rigor, curiosity, and innovation.
• Partners with Global Leader Talent & Insights and Legal to ensures data quality, privacy, governance, and compliant and ethical use of employee feedback data.
• Evaluates and implements new tools, technologies, and methodologies to advance the employee‑listening strategy.
• Uses state-of-the-art tools and technologies to enable full cloud optimization, seamless elasticity and end-to-end automation with considerations for both performance and architecture.
• Makes modifications and updates to existing data pipelines as necessary.
• Critically reviews current and future data structures with an eye towards simplicity, performance, and scalability.
• Define and enforce architectural standards, secure development practices, and DevOps principles across the People Data team.
• Drive innovation by evaluating and implementing emerging technologies, tools, and methodologies.
• Lead architectural reviews, technical design sessions, and cross-functional planning initiatives.
• Ensure traceability of requirements through design, implementation, and validation phases.
• Help to foster the data-driven and technology-savvy culture across our business by serving as a tech evangelist and encourage forward thinking development.
• Participate in SAAS technology evaluations and/or collaborate with other areas of business on technology strategy—and with an enterprise mindset.
• Project management for survey deployment as required.

Minimum Qualification Requirements

10+ years of experience in analytics, data science, people analytics, or a related field. Demonstrated success in leading secure software architecture initiatives. Hands‑on experience with NLP, sentiment analysis, and text‑analytics methodologies. Proficiency with Python or R, as well as business intelligence and data‑visualization tools. Experience designing, administering, or analyzing employee surveys or similar research instruments. Demonstrated ability to translate complex analytics into clear insights for senior stakeholders. Education Bachelor's degree in Computer Science, Software Engineering and/or Statistics and/or related field, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. Master's preferred.

Preferred Qualifications

Prior leadership or team‑management experience. Knowledge of organizational psychology, employee engagement frameworks, or EX measurements. Exposure to/ Experience with Alteryx Server a plus. Exposure to/ experience with Lean Six Sigma preferred. Project Management experience and/or certification.

Location: Lakewood, Colorado or Remote - Ability to work concurrently with Americas, EMEA, and APAC time zones.

Physical Requirements: Typical Office Environment requirements, may include reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Target Pay Range: $154,300.00 to $192,900.00 - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Target Bonus on Base: 15.0%

We anticipate this requisition will be open for a minimum of five days, from May 20, 2026. We encourage your prompt application.

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it's about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan. In 2024, Terumo Blood and Cell Technologies reached $1.5 billion in revenue. We employ nearly 8,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo. We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries. Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare. Respect – Appreciative of others Integrity – Guided by our mission Care – Empathetic to patients Quality – Committed to excellence Creativity – Striving for innovation

We contribute to the Leukemia and Lymphoma Society (LLS), raising $2.4 million USD since 2025. We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service. Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.