Bilingual Spanish Call Center Telephone Banker

A-Line Staffing is now hiring Bilingual Spanish Call Center Telephone Banker in Jacksonville, FL . If you are interested in this Bilingual Spanish Call Center Telephone Banker position, please apply to this posting. Bilingual Spanish Call Center Telephone Banker Compensation $26.00 per hour Bilingual Spanish Call Center Telephone Banker Highlights Direct Hire On-site in Jacksonville, FL Full-time: 40 hours/week Training start date: Monday, July 6, 2026 Training schedule: Monday–Friday, 9:00 AM–5:30 PM Schedule flexibility required (may include weekends/holidays); various 1st and 2nd shift schedules may be available after training Bilingual Spanish Call Center Telephone Banker Responsibilities Assist clients through incoming calls related to credit and short-term lending needs Ask probing questions to understand client goals and recommend appropriate solutions Address card servicing needs and identify sales opportunities Respond to customer inquiries/concerns and create customized solutions Sell and fulfill banking products (may include credit cards, lending products, checking/savings) Identify needs requiring licensed sales functions and make referrals to appropriate partners Manage risk in transactions using available tools Deliver a positive client experience through active listening and issue resolution Bilingual Spanish Call Center Telephone Banker Requirements High School Diploma / GED (or equivalent) Bilingual Spanish required 2 years of call center and/or banking experience and sales experience Intermediate computer proficiency Strong communication skills with the ability to explain options in plain language, build rapport, and handle objections Comfortable receiving ongoing performance feedback/coaching and adapting to change/new technology Strong organizational, decision-making, and problem-solving skills Bilingual Spanish Call Center Telephone Banker Preferred Qualifications Experience in financial services Experience in an inbound/outbound contact center (phone/chat/video) Upselling/cross-selling or telephone sales experience Personal banker experience handling high client volume Attention to detail and strong client-experience focus If you think this Bilingual Spanish Call Center Telephone Banker position is a good fit for you, please apply to this posting! JOB ID 170188aa415a4b-8b21-40fc-a65c-70d2b25ca29a