Sales Engineer Unmanned Systems (Los Angeles)

Job Description

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of "Keeping Our Heroes Connected"?

The Opportunity

Silvus is seeking a Sales Engineer Unmanned Systems to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role participates in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development.

This position reports to the Senior Sales Engineer on the Sales Engineering team. The opportunity is well-suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.

This role is based at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA, and is on a hybrid schedule. A minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Role and Responsibilities

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help the Design Engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Travel requirements: 50% - frequent travel for meetings, events, and demonstrations.
• Perform other related duties of which the above are representative.

Required Qualifications

• Bachelor's degree in Electrical Engineering or other related technical field with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
• Proficiency with RF (radio frequency) instruments such as signal generators and spectrum analyzers.
• Willingness to travel and work at customer sites.
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
• Must be a U.S. Citizen due to clients under U.S. government contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred Knowledge, Skills, and Abilities

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.

Working Conditions and Physical Requirements

• Trade shows.
• Outdoor environment for demonstrations.
• Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
• Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.

Compensation: $80,000 - $120,000 / annual base salary plus commission. OTE potential: up to $170,000.

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