Operations Supervisor

Department 85114 Wake Forest University Health Sciences - Academic Animal Resource Program: Clarkson Department 85114 Wake Forest University Health Sciences - Academic Animal Resource Program: Clarkson Status Full time Benefits Eligible Yes Hours Per Week 40 Schedule Details/Additional Information Five 8-hour days/40 hours per week; some holiday and weekend work required Pay Range $22.90 - $34.35 Job Summary Under general supervision, from the Operations Manager and Operations Coordinator, the Operations Supervisor position supports the day-to-day operation of the Wake Forest University Animal Resources Program laboratory animal facilities to assure compliance with all federal, state, and local laws, regulations, and policies. The position is responsible for supervising vivarium husbandry team and its operations, supporting the maintenance of the physical plant, maintaining high standards in animal care, supervising a comprehensive quality assurance program for all operations, and providing training to personnel in the Animal Resources Program (ARP). This position is located at the Clarkson campus. Education/Experience High School diploma or GED equivalent with three years as a Senior Laboratory Animal Technician or equivalent experience; including American Association Laboratory Animal Science (AALAS) ALAT (Assistant Laboratory Animal Technician) certification. Education/Experience Certified American Association Laboratory Animal Science (AALAS) LAT (Laboratory Animal Technician) required. Certified American Association Laboratory Animals Science (AALAS) LATg (Laboratory Animal Technologist) preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION Valid North Carolina driver's license. American Association of Laboratory Animal Science (AALAS) certification required. Essential Functions Supervises daily operations in the vivarium. Monitors compliance with all applicable federal, state, and local laws, regulations and policies and guidelines. Supervises and performs Quality Assurance and Quality Control processes for all operations. Supervises, schedules, and determines work priorities of laboratory animal technicians. Performs daily rounds/assessment of technician activities. Monitors husbandry team's adherence to established daily responsibilities and assigned procedures. Participates in the interview process for hiring laboratory animal technicians Analyzes animal husbandry work processes and methods to assure optimal effectiveness. Provides coaching to lower-level animal technicians to facilitate excellent work performance. Supports assessment of performance expectations for each technician position. Assists Operations Manager and or Operations Coordinator with disciplinary issues. Actively promotes development of animal care staff via AALAS certification. Educates and trains ARP entering the laboratory animal facilities, emphasizing the importance of adherence to SOPs and training documents. Addresses complaints and assists with resolving problems within the Animal Resources Program facilities. Communicates with investigators, other institutions, Animal Resources Program (ARP) clinical and care staff, and ARP administration. Serves as a liaison to the research community. Supports quarterly sentinel rodent program and other health surveillance programs with the veterinary team. Prepares facility for inspections and site visits by AAALACi, IACUC, USDA and other regulatory agencies. Supports operations, preventative maintenance, and processing of facility equipment. Maintains and reviews room, rack, cage wash and other records related to husbandry and operations. Assists in reviewing and maintaining husbandry materials inventory. Coordinates and supports facility upkeep. Performs additional duties as assigned. Skills/Qualifications Ability to communicate effectively and lead others Good time management skills Good interpersonal/human relations skills Ability to perform extensive documentation and recordkeeping Ability to utilize computer skills (e.g., Microsoft Office, email, training modules) Ability to manage and direct a team and work independently Ability to promote a safe working environment WORK ENVIRONMENT Work may include weekend and holiday work Possible exposure to outdoor elements and odors Exposure to animal and human pathogens and potential allergens Exposure to animals that can inflict bites, kick, or scratch Bending and lifting of cages, feed, and bedding Ability to lift, push or pull heavy objects Considered essential personnel for lab animal care Physical Requirements Negative tests for active tuberculosis Color vision Our Commitment To You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits And More Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. 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