Quality Assurance Manager

Position Summary: Responsible for auditing internal and external processes, communications and policies. Ensure that every product meets a certain set of standards which they determine based on customer expectations. Develop documentation detailing company standards which employees are expected to adhere to. Position responsibilities: Develop Quality procedures and systems Drive corrective action activity from initiation to closure through working with cross-functional teams Review and evaluate customer complaints and resolve in a timely manner Facilitate Advanced Product Planning discussions and coordinate implementation into product lines. Train necessary personnel on quality inspection and assurance methods Overtime as needed Perform other duties as assigned Essential skills and experience: Bachelor’s degree Excellent verbal and written communication skills Basic computer skills, including general familiarity of computer systems/typing Ability to interpret complex engineering drawings Ability to motivate others to achieve established goals Ability to assign people task based upon given directions Read English and Basic Math Skills Preferred skills and experience: Knowledge of various types of materials a plus (wood, plastic molding, plating, wire construction, etc.) Knowledge of ISO, QS, or TS Six Sigma and Lean knowledge a plus 4-6 years relevant experience Reporting to this position: Quality Assurance Department Physical Demands: Subjected to lifting fifty (50) pounds, Repetitive bending, stooping, pushing, pulling, standing and sitting, with or without accommodation. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Compensation is based off experience!