IT Manager/Business Liaison (Hands-On) {S}

ARKA Group L.P. ("ARKA") is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today.

Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now!

Position Overview:

As the IT leader for a major business unit within ARKA Group, L.P. you will be responsible for the effective operation of all IT systems, strategies and deliverables at the business unit level. You will help define and deliver strategy consistent with business goals and in partnership with leadership at the business unit and corporate level. You will manage a talented team of IT professionals who support the daily implementation, migration, maintenance and security of system applications and network infrastructure across a variety of environments, including both classified and unclassified. As a roll up your sleeves, hands-on lead, you will be self-motivated, proactive, composed, and collaborative while managing a dynamic IT landscape with technical solutions that drive mission success.


Responsibilities:

People Leadership:

• Leader and direct a highly skilled team of IT professionals in a complex technical landscape, including both classified and unclassified environments
• Manage and prioritize a substantial and diverse workload with ever-changing priorities
• Motivate, mentor and train team members with varying levels of expertise, while identifying areas of individual growth and development

Technical and Strategic Leadership:

• Develop, maintain and implement an IT roadmap to support daily business needs as well as a long-term vision related to department and business initiatives
• Partner with local business stakeholders and other ARKA IT business unit leads to support technical initiatives aligned to ARKA's overall business and corporate strategy
• Proactively identify enhancements and/or gaps to technical solutions
• Maintain oversight of all site IT projects, ensuring that commitments are properly planned, staffed, monitored, and reported
• Establish metrics for managing IT effectiveness and for measuring the impact of IT on the site
• Partner with Information Assurance team to ensure IT compliance and security is maintained per industry standards
• Communicate to the end-user community on IT changes and/or updates as far in advance as possible to mitigate downtime
• Provide hands-on escalated support and jump in to assist team as required

Required Qualifications:

• Bachelor's degree in information technology or related subject or equivalent experience
• A minimum of 10 years of hands-on system and/or network administration
• A minimum of 3 years of leadership experience, can include project or other indirect leadership assignments
• Proven experience in leading, motivating, coaching, and training others with a can-do positive attitude
• Previous experience working on classified systems.
• Demonstrated ability to develop, organize and execute IT roadmaps with ambiguity. Experience in merger and acquisition (M&A) environment is a plus
• Strong prioritization and organization skills with the ability to manage multiple projects concurrently while maintaining a high degree of flexibility
• Demonstrated ability to communicate and present clear, concise objectives to all levels of the organization while identifying and sharing risks and opportunities
• Proven experience in understanding system and network protocols within a highly regulated environment; experience working in the Aerospace and Defense industry is a plus
• Proven ability to unravel complex technical solutions and provide recommendations to the business, identifying risks and opportunities
• Demonstrated hands-on experience with various system applications, network, and cloud infrastructure with proven success in implementation across the enterprise including:
• Microsoft and other Cloud environments (GCC High, AWS preferred)
• Enterprise systems including VMWare, Windows, Linux, and NetApp
• Monitoring, diagnostic, analytic and administration tools including Manage Engine
• System integrations and automation tools including DUO, Powershell, and SAML via Microsoft Azure
• Patching tools and monitoring tools
• Security tools deployment such as MS Defender
• Networking infrastructure experience, such as Palo Alto and Cisco
• Engineering Tools deployment, if applicable (i.e., PLM, MES)
• Ability to draft and write reports to show KPIs such as uptime, SLDC, and patching results
• Previous experience working on classified systems and ability to reactivate and maintain a security clearance

ITC & Clearance/Certification Requirements:

• CompTIA Security+ required or obtained within first 6 months
• Desired: Active TS/SCI security clearance with ability to obtain and maintain higher level clearances

Location: Ypsilanti, MI

Ypsilanti is artistic, genuine, and original. A college town and city located on the Huron River in Washtenaw County. Ypsilanti is all about community and making families new to the area feel right at home. From educational opportunities and local museums for all ages, to accessible healthcare and transportation it's a wonderful location. It's well known for its historical museums, parks, and historic districts as well as home to Eastern Michigan University. The University of Michigan and Michigan State University also are great institutions! Ann Arbor is close by and has many things, including a bustling university town, culinary hotspot, and a tech hub with a walkable downtown that includes world-class arts and culture. Located in southeast Michigan's Lower Peninsula, Ann Arbor lies at the center of a greater collection of communities in Washtenaw County. With so many thriving communities nearby, Ann Arbor has become a cultural melting pot and urban oasis.

What We Offer:

• Comprehensive medical/vision/dental insurance packages
• Company contributions to qualified HSA accounts
• 401k retirement plan with industry leading company contributions
• 3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
• 13 paid holidays
• Upfront tuition assistance for approved degree programs
• Annual bonus program based on company and employee performance
• Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
• 4 weeks paid Parental Leave
• Employee assistance program (EAP)

EHS/Environmental Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee routinely is required to use hands to keyboard, communicate, listen to, and interpret instructions and remain stationary for extended periods of the time. This would require the ability to move around the campus and occasionally move/lift items weighing up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Applicants are invited to apply for a reasonable accommodation to perform the essential duties of the job. To apply, send a request to View email address on click.appcast.io or contact View phone number on click.appcast.io and press 2 for Human Resources.

Visa Restrictions:

No visa sponsorship is available for this position.

Pre-employment Screenings:

Employment with any ARKA companies in the U.S. is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check, and drug screen.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.