Banquets Houseperson - Banqueting Operations

Job Description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:

Job Description:

Banquet Houseman/Steward

The incumbent in this position is responsible for cleaning operations in our Banquets area, ensuring the banquet space is supplied with clean dishes and silverware according to business needs. As well as setting up banquet areas for events. 

Responsibilities:

• Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
• Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

Qualifications:

This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Banquets Department.

• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be 21 years of age.