Call Center Pharmacy Technician

Job Description

Pharmacy Tech I - Prior Authorization (Remote)


Location: Remote (U.S.-based)
Schedule: Monday-Friday, 8:00 AM-4:30 PM CST (training + ongoing schedule)
Pay: $20.00/hour (W2)
Type: Contract


Overview


We're hiring Pharmacy Technicians to support a high-volume prior authorization process. In this role you'll take inbound calls from members and providers, review submitted clinical documentation for completeness, document determinations, and route clinical judgment items to a pharmacist.


Key Responsibilities

• Handle inbound calls from members, providers, and other healthcare professionals
• Guide callers through the criteria-based prior authorization process with strong customer service
• Review clinical documentation for completeness and eligibility based on established criteria
• Document approvals/denials accurately and timely
• Escalate clinical judgment calls/complex inquiries to the pharmacist
• Maintain compliance with required protocols and documentation standards

Required Qualifications

• 1+ year experience as a Pharmacy Technician (administrative support, call center, or similar)
• High-volume customer service / call center experience (1+ year) preferred (healthcare strongly preferred)
• Verifiable High School Diploma or GED
• Strong computer skills (word processing + spreadsheets)
• Excellent verbal and written communication skills
• Pharmacy Tech license/certification preferred (and eligibility for registration/licensure per state regulations)

Training / Class Details

• Class start: October 12, 2026
• Training runs Monday-Friday, 8:00 AM-4:30 PM CST (no training on 11/26)

What you'll need for submittal

• Resume including Pharmacy Tech license/certification
• Internet speed test (to support fully-remote work)

Interested?


Reply with your resume and the best times to reach you.


Austin Faris
A-Line Staffing Solutions
Phone: View phone number on click.appcast.io
Email: View email address on click.appcast.io

Meet Your Recruiter

Austin Faris
Recruiting Assistant

About Dallas, TX


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