AMENDED - Initial Assistance Representative (Clerk) - Areas 1-4 (9 month Roster)

Wage And Investment Division

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Identifies, analyzes, and makes suggestions for resolution or correction to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area.
• Examines returns, supporting documents, and monetary receipts for completeness and discrepancies, as well as monitors and tracks information for sampling requirements prior to transmission to Submission Processing Centers.
• Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies at kiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations.

Requirements

Conditions of Employment

Standard position descriptions (SPD): PD93176, PD93176, PD93176, and PD93176. Visit the IRS SPD Library to access the position descriptions.

• If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
• Obtain and use a Government-issued charge card for business-related travel.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

Specialized experience: GS-05 level: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties.

OR

Education: Bachelor's degree or four years of education above high school in any field of study from an accredited college or university.

OR

Combination of experience and education: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

AND

Time after competitive appointment: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For more information on qualifications please refer to OPM's Qualifications Standards.

Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

These are the locations and the number of current vacancies available:

Amended to include new locations with vacancies, denoted by an "*".

Area 1:

1 vacancy in BC: CT3462 *

1 vacancy in BC: DE0016 *

1 vacancy in BC: MD1123 *

1 vacancy in BC: ME0068

1 vacancy in BC: ME4276

1 vacancy in BC: NH6185

1 vacancy in BC: NJ4721 *

1 vacancy in BC: NY0016

1 vacancy in BC: NY0300

1 vacancy in BC: NY7304

1 vacancy in BC: NY7340

1 vacancy in BC: NY7357 *

1 vacancy in BC: OH0195 *

1 vacancy in BC: PA0233 *

1 vacancy in BC: PA0865 *

1 vacancy in BC: PA0949 *

1 vacancy in BC: RI7097

1 vacancy in BC: VT8139 *

Area 2:

1 vacancy in BC: AL2203 *

1 vacancy in BC: FL3285 *

1 vacancy in BC GA0087 *

1 vacancy in BC: LA1336 *

1 vacancy in BC: MD0195 *

1 vacancy in BC: MS2191 *

1 vacancy in BC: NC2310

1 vacancy in BC: NC2410 *

1 vacancy in BC: NC2598 *

1 vacancy in BC: TN2351 *

Area 3:

1 vacancy in BC: IL0236 *

1 vacancy in BC: IL2549 *

1 vacancy in BC: IL2551 *

1 vacancy in BC: IL2558 *

1 vacancy in BC: IN0133 *

1 vacancy in BC: KS1607 *

1 vacancy in BC: LA1340 *

1 vacancy in BC: MN1600 *

1 vacancy in BC: MO0147

1 vacancy in BC: MO1993

1 vacancy in BC: ND0046 *

1 vacancy in BC: NE0051 *

1 vacancy in BC: OK1431 *

1 vacancy in BC: SD1317 *

1 vacancy in BC: TN0076

2 vacancies in BC: TX0224

1 vacancy in BC: TX0230

1 vacancy in BC: TX0284

1 vacancy in BC: TX0298 *

1 vacancy in BC: TX0302

1 vacancy in BC: TX1732 *

1 vacancy in BC: TX1861 *

1 vacancy in BC: TX2007 *

1 vacancy in BC: TX2298

1 vacancy in BC: TX2754 *

1 vacancy in BC: TX2982 *

Area 4:

1 vacancy in BC: AZ0058 *

1 vacancy in BC: AZ6886 *

1 vacancy in BC: AZ7887 *

1 vacancy in BC: CA0150 *

1 vacancy in BC: CA0167 *

1 vacancy in BC: CA0198 *

1 vacancy in BC: CA0221 *

1 vacancy in BC: CA0281 *

1 vacancy in BC: CA73