Senior Collections Specialist

Title: Senior B2B Collections Specialist Type: Full-Time | On-Site | Growing Organization Compensation: $68,000 - $75,000 per year LHH is partnering with a dynamic and growing organization that has recently created a new position within their Accounts Receivable team due to continued expansion. This is an excellent opportunity for an experienced collections professional to join a high-performing, collaborative team reporting directly to the AR Manager. This organization operates in a lean, performance-driven environment with clearly defined KPIs and a strong focus on cash flow optimization. The ideal candidate is results-oriented, professional on the phone, and thrives in a structured setting. Key Responsibilities Manage and optimize the collections process for key enterprise and high-value B2B accounts Conduct professional outreach via phone and email to resolve complex past-due balances Negotiate and structure payment plans, settlements, and promissory agreements Investigate and resolve billing discrepancies in partnership with internal teams Maintain accurate and detailed records within CRM/ERP systems Analyze aging reports and provide insights on cash flow and collection performance Identify high-risk accounts and assist with escalation and pre-legal review processes Support and mentor junior team members on best practices and collection strategies Ensure compliance with internal policies and credit/collections regulations What We’re Looking For 6–8+ years of B2B collections, commercial credit, or accounts receivable experience Proven success managing high-volume, high-value accounts and reducing DSO Strong phone presence with the ability to handle professional, high-stakes conversations Highly detail-oriented with strong analytical and problem-solving skills Ability to work independently while meeting performance metrics and deadlines Professional, focused demeanor in a team-oriented but structured environment Experience in the construction industry is a plus Why This Role? Newly created position due to company growth Opportunity to make a direct impact on cash flow and business performance Collaborative team environment with strong leadership support Clear expectations and measurable success metrics To Apply Please email your resume to View email address on click.appcast.io Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements. #J-18808-Ljbffr