Salesforce Application Support Analyst
Expert Technology Services
Job Summary (List Format):
- Administer and support the Salesforce platform, providing direct, hands-on assistance to end users.
- Manage and resolve a high volume of support tickets, ensuring timely and detailed responses.
- Troubleshoot and resolve issues related to Salesforce and third-party system syncs.
- Deliver excellent customer service, demonstrating patience, professionalism, and a positive attitude.
- Communicate effectively with users, including video meetings and regular status updates on tickets.
- Document ticket updates thoroughly and ensure tickets are properly closed upon resolution.
- Prioritize and manage multiple support tickets simultaneously, demonstrating strong time management skills.
- Work collaboratively and efficiently in a 100% remote, distributed team environment.
- Participate in a rotating Saturday shift every 3-4 months, with adjusted weekday hours as needed.
- Minimum 2 years of experience in application support for Salesforce required.
- Comfortable working in a fast-paced, dynamic environment.
- Must have a LinkedIn profile for candidate submission.
- Administer and support the Salesforce platform, providing direct, hands-on assistance to end users.
- Manage and resolve a high volume of support tickets, ensuring timely and detailed responses.
- Troubleshoot and resolve issues related to Salesforce and third-party system syncs.
- Deliver excellent customer service, demonstrating patience, professionalism, and a positive attitude.
- Communicate effectively with users, including video meetings and regular status updates on tickets.
- Document ticket updates thoroughly and ensure tickets are properly closed upon resolution.
- Prioritize and manage multiple support tickets simultaneously, demonstrating strong time management skills.
- Work collaboratively and efficiently in a 100% remote, distributed team environment.
- Participate in a rotating Saturday shift every 3-4 months, with adjusted weekday hours as needed.
- Minimum 2 years of experience in application support for Salesforce required.
- Comfortable working in a fast-paced, dynamic environment.
- Must have a LinkedIn profile for candidate submission.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Salesforce Application Support Analyst in Phoenix, AZ vacancy
- ...Enabled Services.Job DescriptionAt least 1 years of experience in Salesforce development and implementations Skills with good command on... ...requirementsExperience and understanding of in Production support and performance engineeringTechnical Skills :-Ability to work...SalesforcePermanent employmentFull timeH1b
- ...: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration... ..., precision, and purpose.We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi,...SalesforceTemporary workLocal area
- Company DescriptionXinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond...Salesforce
- ...Enterprise Architect will work across a portfolio of Salesforce, integration, cloud, data, and enterprise applications—not just a single platform—to define a clear... ...synchronization, security, error handling, and operational support considerations. * Working depth in one or more...SalesforceTemporary workLocal area
- ...Strong knowledge of enterprise issues related to IT architecture.At least 3 years’ experience in developing a technical strategy on Salesforce platform and be able to create and effectively demonstrate solutions that address customer requirements.A proven functional/...SalesforcePermanent employmentH1bFlexible hours
- Bright Vision Technologies is seeking a CRM Integration Architect to design and govern Salesforce integrations across the enterprise landscape. You will lead end-to-end architecture, API strategy, and middleware selection, collaborating with product, design, engineering...SalesforceRemote job
- ...: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration... ..., precision, and purpose.We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi,...SalesforceTemporary workLocal area
- Who You’ll Work WithSlalom is seeking a Salesforce Solution Architect responsible for... ...modified at any time. We will accept applications until August 21, 2026 or until the position... ...note, this recipient is not able to support recruitment inquiries beyond this purpose...SalesforceTemporary workLocal area
- Business Analyst (Salesforce) Location: Phoenix, AZ The Arizona Department of Economic Security (AZDES) DTS is seeking an experienced... ...Business Analyst with strong Salesforce expertise to support enterprise Salesforce initiatives and business process...SalesforceLocal area
Expert Technology Services
Phoenix, AZ2 days ago - ...address performance issues impacting overall client satisfaction.Support client onboarding, renewals, and satisfaction reviews.Track... ...performance metrics.Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).Detail-oriented and highly organized with a...SalesforceContract work
- ...GorusuCompany: SRI Tech SolutionsTitle:Salesforce nCino Tech LeadLocation: Dallas, TX/ NJ... ...optimize our Salesforce environment and support our strategic initiativesLead the... ...implementation of nCino Bank Operating System applications, ensuring adherence to project...SalesforceFull time
- ...defend solution estimate and SOWProvide guidance and advisory support to project team on implementation approach and complex configuration... ...and continually explore solution capabilities of the Salesforce ecosystemIncorporate past experience, business savvy, creative...Salesforce
- ...and solid business writing skillsExperience using a CRM such as Salesforce is a huge plusBachelor’s Degree Preferred1-2 years B2B sales... ...leadership and internal partners committed to giving you the support and resources you need to give the best customer service and sales...SalesforceBase plus commission
- ...Act. Pursuant to this plan and corresponding TCRHCC policy, applicants who meet the necessary qualifications for this position and... ...tertiary preference. Overview POSITION SUMMARY The Application Support Analyst applies their knowledge of Healthcare Applications to...
- ...deliver intelligent, human-centered business applications that empower organizations to serve... ....We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful... ...partner portals and workflows that support onboarding, enablement, co‑selling, and...SalesforceTemporary workLocal area
$50k - $60k
...(calls, emails, etc.) Collaborate with the marketing team to support lead generation efforts Lead and manage IT sales representatives... ..., and hardware Knowledge of CRM tools such as Infusionsoft or Salesforce Why Join SanTrac? We value performance, creativity, and...SalesforceFull timeMonday to FridayShift work- ...interactions in the CRM with accuracy and empathy. The ideal candidate has 2+ years in customer service, strong communication skills, and experience with Salesforce or Zendesk. A high school diploma or GED is required, and some college coursework is preferred. #J-18808-Ljbffr...Salesforce
Vantage Mobility LLC
Phoenix, AZ4 days ago - ...transportation or healthcare a plus • Associate’s or bachelor’s degree in business or related field preferred • CRM proficiency (HubSpot/Salesforce or similar) Why Mercury • Mission with real-world impact in healthcare and life sciences • A stable, profitable base with...SalesforceRemote jobFull timeLive in
Mercury Business Services
Phoenix, AZ1 day ago - ...Title Job Description: This position requires a professional with a strong background in Information Technology, specifically in Salesforce (SFDC). The ideal candidate will have extensive experience in CRM solutions, Salesforce development, and implementation....SalesforceRelocation
PWW Recruiting
Phoenix, AZ4 days ago - ...mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight... ...overnight stays Utilize the designated CRM system - Salesforce Understand the Pharmaceutical Industry’s Code of Practice...SalesforceFull timeNight shift
Harrow, Inc.
Phoenix, AZ1 day ago $75k - $105k
...Train and mentor new team members Track daily field activity in Salesforce Work in-office What We're Looking For Sales or customer... ...transportation required Culture : High-energy, ambitious, and supportive — we work hard, grow together, and treat each other like family...SalesforceTraineeshipWork at office$80k - $185.15k
...Phoenix, AZ or Birmingham, ALSkill Set: • Ability to design an application's architecture design based on the business process needs,... ...regulated environmentPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We...Full timeTemporary workPart timeWork experience placementWork at office$102.8k - $176k
...recommendations for expanded advisory support. Maintain consistent engagement through... ...accurate and timely account data within Salesforce, including opportunity pipeline, account... ...for sales and/or account management application and requirements Formal sales process training...SalesforceFull timeContract workWork experience placementInternshipWork at officeLocal area$106k - $147k
...candidate has significant experience in business development, strong analytical capabilities, and proficiency with CRM systems like Salesforce. A hybrid work schedule is available, with a salary range of $106,000.00 to $147,000.00, plus benefits. #J-18808-Ljbffr 100...Salesforce- ...RolesPlatform Dev1/2 or DEV 501 CertificationAt least 2 years of experience in implementing CRM solutions with a minimum of 2 years Salesforce Force.com platform/Sales Cloud/Service Cloud implementationsAt least 3 years of Development experience in Salesforce development...SalesforcePermanent employmentH1b
$90k - $120k
...networking and presentation skills Time-management skills and a disciplined selling approach are critical in this roleProficiency with Salesforce and other sales and CRM platforms as well as LinkedIn Sales Navigator, 6Sense, etcBachelor’s degree desired but not...SalesforceWork at office- Required Skills - Salesforce Product Management Experience Cloud, Configuration Minimum 10 years of experience in technical product management... ...Analysis Skills: Experience working closely with Business Analysts to gather and analyze requirements, ensuring solutions align...SalesforceContract work
- ...product, and operations to win new business. Ideal candidates have 5–7 years in business development or sales, a Bachelor's degree in Business or related field, and strong skills in negotiation, presentation, and CRM tools such as Salesforce or HubSpot. #J-18808-Ljbffr...Salesforce
Pilot Thomas Logistics
Phoenix, AZ5 days ago $75k - $105k
...activity and results Train and develop incoming team members on existing systems. Daily reporting of field activity using Salesforce-based CRM Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications...SalesforceWork at officeThe Carder Agency
Phoenix, AZ3 days ago- ...services company providing technology-enabled support for care delivery environments.... ...engaging with C-suite healthcare stakeholders. Applicants for the Chief Growth Officer position at... ...and experience using CRM tools, such as Salesforce, are essential. The ideal candidate will...Salesforce
Confidential
Phoenix, AZ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Salesforce Application Support Analyst. Be the first to apply!
Related searches
- application security analyst Phoenix, AZ
- software configuration analyst Phoenix, AZ
- software development analyst Phoenix, AZ
- application analyst Phoenix, AZ
- software analyst Phoenix, AZ
- application support analyst Phoenix, AZ
- sql database developer analyst Phoenix, AZ
- entry level salesforce Phoenix, AZ
- salesforce marketing cloud specialist Phoenix, AZ
- manager salesforce Phoenix, AZ