Benefits Coordinator

Join Team Trilogy

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Position Overview

The Benefits Coordinator is responsible for resolving escalated and complex benefits questions and concerns from the Benefits Call Center Representative, working closely with vendors and internal teams to ensure accurate, timely, and effective issue resolution. They process third-party vendor invoices and address minor discrepancies. The coordinator also handles the documentation, processing, and reconciliation of weekly benefit premium payments for employees on leave of absence and assists with required filings and documentation, such as QMCSO. Additionally, they ensure all benefits programs comply with federal, state, and local regulations, including ERISA, ACA, and HIPAA.

• Resolves escalated and complex benefits questions and concerns from the Benefits Call Center Representative, coordinating with vendors and internal stakeholders to ensure accurate, timely, and effective issue resolution.
• Process third-party vendor invoices on a timely and accurate basis, ensuring that all data is correctly entered into the system.
• Researches and resolves minor discrepancies or errors related to invoice amounts and vendor details.
• Documents, processes, and reconciles weekly all benefit premium payments for employees on leave of absence.
• Ensures carriers have accurate demographic and structure-related data at all times.
• Supports the administration of the company's education programs including education assistance requests, invoicing, and other tasks.
• Assists with required documentation and filings, QMCSO, etc.
• Ensures benefits programs comply with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA).
• Other duties as assigned.

Travel: Yes: Minimally, as required (Typically less than 10%)

Location

US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY

Benefits

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

Life at Trilogy

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

About Trilogy Health Services

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

For this type of employment state law requires a criminal record check as a condition of employment.