Operations Manager

Step Into Leadership at GXO Logistics Zellik Position: Operations Manager | Location: Zellik | Sector: Cold Chain ( -22°C ) Are you ready to lead in a dynamic, high-impact logistics environment? As Operations Manager at GXO Logistics Zellik, you’ll play a key role in driving day-to-day excellence across our large-scale cold chain site. With a team of 210 employees based on site, you will be directly responsible for 4 supervisors, and 10 indirect team leaders, and a complex multi-customer environment, this is your opportunity to lead, coach, and continuously improve operations in a fast-paced, international setting. What You’ll Be Doing Drive operational performance, safety culture, and continuous improvement using LEAN methodologies. Manage and coach teams while fostering a positive, safe, and productive work environment. Engage in social dialogue and represent GXO in union discussions. Collaborate with cross-functional teams to implement new processes and start-up activities. Monitor KPI performance and customer metrics acting decisively when targets are at risk. Ensure full compliance with company policies and legal standards, from staffing to safety. Oversee scheduling, training, and upskilling of staff across multiple shifts and departments. Build long-term relationships with internal and external customers and stakeholders. Promote environmental responsibility across all operations. Own operational budgets and cost performance, ensuring efficiency and productivity gains. Use data and system insights to drive decision-making and continuous improvement initiatives. Lead change and transformation projects, including process optimization and automation. Develop talent and succession pipelines, building future operational leaders. Manage peak periods and operational disruptions with resilience and decisive leadership. What You Bring Proven experience in logistics or supply chain operations, preferably on complex, multi-customer sites. Leadership expertise in people management, coaching, and driving high-performance teams. Experience operating in a cold chain environment (-22°C is no problem for you!). Skilled in union and social dialogue with strong communication and stakeholder management abilities. Fluent in French, Dutch, and English. A hands‑on mindset with resilience and flexibility to manage challenges and change. What We Offer A competitive salary, performance‑based bonus, company car, and full benefits package. A clear path for career development and growth; your success is in your hands. The chance to be part of new projects, site growth, and innovations in logistics. An open, entrepreneurial culture where your ideas are valued and your impact is visible. Why GXO Logistics? At GXO Logistics, we build future‑ready supply chain solutions for the world's leading brands across e‑commerce, retail, food, and industrial sectors. With over 30 sites in the BeNe region and our HQ in Eindhoven, we offer a perfect blend of scale and innovation. Our work culture is dynamic, international, and informal. You’ll face exciting challenges daily, with the freedom and support to shape your own success. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. #J-18808-Ljbffr