Clinical Support Representative

Clinical Support Representative – Remote

Remote | Full-Time | $16.50–$19.00/hr (DOE)

Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up.

Imaging Healthcare Specialists (IHS) is seeking a Clinical Support Representative to provide essential support to our radiology team by ensuring timely and accurate assignment of imaging studies for radiologist review and interpretation. In this role, you’ll play a vital part in maintaining seamless workflows and high standards of patient care across outpatient facilities and hospital emergency departments.

What You’ll Do

• Assign imaging studies to radiologists for timely review and reporting.
• Provide direct support to radiologists in both outpatient and emergency department settings.
• Promptly communicate and escalate critical findings to the appropriate care teams.
• Monitor and resolve worklist discrepancies by collaborating with imaging leaders, technologists, referring physicians, and radiologists.
• Ensure all imaging studies are completed within defined Service Level Agreements (SLAs).
• Maintain a strong sense of urgency in patient care, recognizing the impact of timely communication and interpretation.
• Contribute to a culture of accuracy, professionalism, and collaboration in a fast-paced, high-volume environment.

What We’re Looking For

• High school diploma or equivalent required.
• Minimum one (1) year of experience in a hospital emergency, urgent care, or radiology department preferred.
• Solid knowledge of medical and radiology terminology and anatomy.
• Excellent computer skills with the ability to navigate multiple platforms simultaneously.
• Strong communication skills, both written and verbal, with attention to detail and professionalism.
• Critical thinking, decision-making, and multitasking skills in high-pressure environments.
• Ability to work independently with minimal supervision while maintaining accuracy and efficiency.

What We Offer

• Competitive pay: $16.50–$19.00/hour, based on experience
• 4 weeks of PTO for full-time team members
• Annual compensation reviews
• Comprehensive medical, dental, and vision coverage
• HSA contributions and 401 (k) matching
• Growth opportunities through cross-training, mentorship, and leadership development
• Career advancement through our Lean Development and Leadership programs

Why Work at IHS

At IHS, you're more than an employee; you're a valued voice in shaping the future of patient care. We foster a culture of collaboration, transparency, and continuous improvement where every team member contributes to our mission of everyone's choice for imaging.

Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.