Field Service Engineer -- Conveyors, Forklifts & Automated Systems
OtterBase Inc
Job Description
Job Description
Keep supply chains moving
Join a team that keeps warehouses and distribution centers productive by delivering expert, on-site service for mission-critical material handling equipment. You’ll be the trusted engineer customers rely on for technical excellence, clear communication, and safety-first service.
Role overviewProvide field diagnostics, maintenance, and repair across forklifts, conveyors, pallet jacks, and automated systems. Expect approximately 50% travel throughout the Midwest, including occasional overnights.
The impact you’ll make- Pinpoint issues and perform repairs on diverse material handling assets at customer sites.
- Carry out preventive maintenance programs to extend equipment life and reduce downtime.
- Install and help commission new systems and components.
- Document work thoroughly—service reports, parts usage, and maintenance logs.
- Set expectations with customers and explain technical findings in plain language.
- Operate to company and site safety standards without exception.
- Partner with internal technical support and parts operations to expedite resolutions.
- High school diploma or GED required; advanced technical schooling preferred.
- 2+ years hands-on experience with mechanical, electrical, or hydraulic systems (exposure to material handling is advantageous).
- Demonstrated diagnostic ability and systematic problem-solving.
- Valid driver’s license; clean driving history.
- Comfort traveling up to 50% around the Midwest; overnight stays as needed.
- Strong interpersonal skills and a customer-centered approach.
- Ability to lift 50 lbs and work in warehouse/distribution environments with varying conditions.
- Mechanical troubleshooting
- Electrical troubleshooting
- Electrical repair
- Electrical schematic reading
- Equipment installation
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