Tenant Receivables Specialist

Job Description

Job Description

Summary Duties and Responsibilities:

Performs a variety of office and bookkeeping functions focused on managing resident accounts receivable and maintaining accurate financial records.

Essential Functions:

• Review Monthly Posting Report for accuracy and post rent charges in a timely manner.

• Maintain high accuracy and timely posting of tenant rent payments and Housing Assistance Payments (HAP) for assigned properties.

HAND Property Management Co. Position Description

• Accurately deposit funds into bank accounts utilizing Remote Deposit for assigned properties.

• Post late fees each month for assigned properties.

• Review move-outs for accuracy of charges prior to posting.

• Complete zero balance posting to apply money to correct charge.

• Research balances on resident ledgers including credit, balance due and HAP discrepancies.

• Communicate and resolve housing payment discrepancies with the Southern Nevada Regional Housing Authority.

• Follow-up with Property Managers for miscellaneous charge batches or move-ins to apply funds received in a timely manner.

• Provide accounts receivable accounting training for HPMC staff as needed.

• Process tenant checks to be returned to the properties for short pays, etc.

• Maintain daily cash receipt log.

• Other miscellaneous AR functions assigned.

• Assist supervisor and co-workers as needed.

Education/Training:

High School Diploma or equivalent.

AA Degree in Accounting or Business preferred but not required.

Experience:

In lieu of the degree, must have a minimum of 2 years receivable experience or other accounting experience.

Knowledge of Yardi Voyager is preferred.

Previous experience in Property Management is preferred.

HAND Property Management Co. Position Description

Qualifications and Skills Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient with Microsoft Excel

• Proficient with Microsoft Word

• Proficient with Yardi, preferred but not required

• 10-key by touch

• Strong attention to detail and effective use of time

• Ability to multi-task, meet deadlines and grasp concepts quickly
• Maintain professional discretion when dealing with confidential information

• Ability to use office machines including printers, scanners, photocopiers, calculator, and telephone

• Strong written & verbal communication skills

• Able to work as part of a team and get along well with others

• Show initiative in managing workload and problem solving

Physical Requirements:

• Ability to transport files up to approximately 30 pounds.

• Bending and kneeling to file documents and files.

• Regularly required to use hand to finger, handle, or feel, reach with hands and arms and talk or hear using telephone, computer keyboard, mouse and calculator while seated at a desk.

HAND Property Management Co. Position Description

• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

• Able to sit at desk for extended periods of time.

NOTE: This is not necessarily a complete list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, HAND Property Management Co. reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).