Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Health insurance
• Vision insurance

ABOUT OUR AGENCY:
Our agency is built on a strong foundation of experience, dedication, and a commitment to exceptional service. As a fourth-generation State Farm Agent with 17 years in the business, I take pride in leading a team that values both professional growth and personal well-being. Our Evanston office is home to four talented team members, and we offer competitive benefits, including health, dental, vision, and a Simple IRA.

We believe in setting our team up for success, providing thorough training, and creating an environment where hard work is recognized and rewarded. After six months of training, we offer the flexibility to work from home 1-2 times per week. With a background in Marketing and a minor in Spanish from Miami University in Oxford, Ohio, I understand the importance of communication, collaboration, and continuous learning. If youre looking for a supportive team where you can grow and make an impact, wed love to connect with you!

ROLE DESCRIPTION:
John Tyler Carlson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.