Seasonal Sales Support | Saks Fifth Avenue NYC

Job Description

Overview

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The Saks NYC Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

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The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

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Responsibilities

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• Enters sales at POS.
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• Answers and properly directs all incoming calls.
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• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
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• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
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• Assists Sales and Operations team wrap client packages.
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• Assists Sales and Operations team with the cleaning of client jewelry.
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• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
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• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
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• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
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• Assists the Operations team with the putting together of DY Pocket Folders.
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• Assists Operations team package and ship client packages.
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• Assists Operations team in inventorying office supply needs.
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• Assists Operations team in inventorying packaging needs.
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• Assists Operations team in inventorying stationary needs.
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• Assists Operations team identify client jewelry repairs.
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• Assists store in maintaining a clean case line.
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• Assists Sales and Operations team organize understock.
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• Assists Operations team with Inventory Serial Case Audits.
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• Ensures organization and cleanliness of jewelry cleaning area.
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Qualifications

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• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
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• Computer skills: Proficient in Microsoft Excel and Outlook
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• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
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• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).
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Expected base pay for the role is $20.00 - $23.00/hour.