Administrative Assistant

Job title Headquarters Administrative Assistant Job Classification Hourly- Non-Exempt Reports to Chief Financial Officer Salary Range Direct Reports N/A EEOC Classification Administrative Support Worker About Pro CooperativeOur Mission: Building lasting partnerships by being PROactive, PROgressive and PROfessional. Our Vision: To provide premier services to every customer through personalized relationships, whole farm solutions, and advanced technical knowledge. Our Core Values: Trust - working to earn TRUST every day, operating with reliability and integrity. Service – SERVING others with understanding, respect and care. Fun – having FUN building a Positive Team and Family Spirit while removing barriers and letting people do what they do best. Safety - Ensuring the SAFETY of our people; doing what’s best to create the safest environment now and for the future. Job purposeThe position of an Administrative Assistant is of great significance to Pro Cooperative. A person in this position is responsible to serve as the primary point of contact for customers, visitors and employees entering the office, providing friendly, professional and helpful customer service. Administrative Assistants are required to perform all required tasks with the utmost concentration and dedication in a safe and efficient manner. Duties and responsibilitiesThese are the basic duties and responsibilities of the position and must be performed competently. Basic duties and responsibilities include, but are not limited to the following: Answer and direct incoming calls, take messages and assist callers with general questions or connect them with the appropriate employee or department. Respond to customer questions and requests providing accurate information when possible and directing more complex questions to the appropriate department. File, sort, organize and maintain grain contracts and related documentation, ensuring records are accurate, complete and readily accessible. Assist with accounts receivable activities, including processing payments, posting transactions, maintaining records and responding to basic customer account questions. Assist customers with account-related questions and direct billing or account concerns to the appropriate accounting personnel when necessary. Provide general administrative and clerical support to other locations and departments as needed. Protect confidential customer, company and financial information and maintain appropriate discretion in handling company records. Review daily sale tickets and other reports. Reconcile any differences and prepare corrections. Ensure daily deposits are updated and reconciled. Assist in the enforcement of credit collection procedures as assigned by supervisor. Assist in providing information to external auditors for annual audit, as well as performing internal audits in a monthly basis. Assist in preparing, distributing and mailing departmental reports/correspondence in a timely, professional and accurate manner as needed i.e. monthly statements. Remain current and knowledgeable about products and services Pro Cooperative offers. Assist in maintaining a clean and orderly office, order office supplies as needed. Backup other functions within the location as requested. Complete training and attend meetings/workshops/seminars/continuing education appropriate to the position, as assigned and approved by direct supervisor. Inform direct supervisor of all relevant departmental issues in a timely manner. Perform all other duties as assigned by direct supervisor. Comply with Pro Cooperative policies, including Pro Cooperative’s safety policies. Minimum experience and qualifications Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to three years related experience and/or training; or High school diploma or general education degree (GED) and related experience and/or training. Ability to communicate using proper telephone etiquette with customers, other employees and vendors. Ability to multitask and prioritize tasks Available to work extended hours when needed ACTIVITY FREQUENY ACTIVITY FREQUENCYBending/Stooping Occasionally (1%-33%) Sitting Constantly (67%-100%)Climbing-stairs, ladders, slope Occasionally (1%-33%) Standing Occasionally (1-33%) Crawling Occasionally (1%-33%) Twisting Occasionally (1%-33%) Grasping/Handling Frequently (34%-66% Walking Frequently (34%-66%) Kneeling Occasionally (1%-33%) Balancing Occasionally (1%-33%) Neck Flexion/Extension Constantly (67%-100%) Squatting Occasionally (1%-33%) Reaching Forward Constantly (67%-100%) Change of Position Frequently (34%-66%) Reaching Overhead Occasionally (1%-33%) In/Out of Machine Occasionally (1%-33%) Physical effortLIFT/CARRYING FREQUENY PUSHING/PULLING FREQUENCY1 – 10 lbs. Occasionally (1%-33%) 1 – 10 lbs. Occasionally (1%-33%)11 – 20 lbs. Occasionally (1%-33%) 11 – 20 lbs. Occasionally (1%-33%)21 – 50 lbs. Occasionally (1%-33%) 21 – 50 lbs. Occasionally (1%-33%)51 – 100 lbs. Occasionally (1%-33%) 51 – 100 lbs. Occasionally (1%-33%)100+ lbs. Occasionally (1%-33%) 100+ lbs. Occasionally (1%-33%) Working conditionsCONDITION FREQUENY CONDITION FREQUENCYDust Occasionally (1%-33%) Chemical Agents Occasionally (1%-33%)Excessive Heat Occasionally (1%-33%) Fumes, Odors Occasionally (1%-33%)Excessive Cold Occasionally (1%-33%) Solvents, Petroleum Products Occasionally (1%-33%)Noise Occasionally (1%-33%) Others Specify: N/AVibration Occasionally (1%-33%) Others Specify: N/AJob specific conditions/demandsCONDITIONS/DEMANDS FREQUENY CONDITIONS/DEMANDS FREQUENCYDriving – Vehicle/Equipment Occasionally (1%-33%) Power Tools/Equipment Occasionally (1%-33%) Indoors Constantly (67%-100%) Hearing Occasionally (1%-33%)Outdoors Occasionally (1%-33%) Talking Occasionally (1%-33%) Approved by: Date reviewed: 09/08/2026Employee signature below constitutes employee’s understanding of the requirements and essential functions of the position.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.This job description is subject to change at any time and doesn’t constitute a contract of employment. Company may exercise its employment-at-will rights at any time.Employee (Print Name & Sign): ______________________________________Date: _________________ #J-18808-Ljbffr Pokychamber