QA Manager

About this position PTMA Financial Solutions provides treasury management, liquidity management, and other financial products and services to the public sector. In addition to more than 12,000 local governments, school districts and other public entities, we also partner with over 1,000 financial institutions to help strengthen communities from coast to coast. Job Summary The Software Quality Assurance and Support Manager will manage a team of quality assurance professionals and partner with a team of developers and system architects to deliver end-to-end business solutions and ensure the quality and operations of modern applications consisting of web user interfaces, APIs, and database components. The role requires strong technical automation skills, leadership and process improvement experience, and the ability to collaborate across technical and business teams. Duties / Responsibilities Lead and mentor a team of QA engineers Design and maintain scalable automation frameworks Define QA strategy, standards, and best practices Review test plans, automation scripts, and defect reports Collaborate with developers, product managers, and DevOps teams Drive shift‑left testing and continuous quality practices Improve CI/CD quality gates and release confidence Track QA metrics and report release readiness Other duties and responsibilities as assigned by management Required Skills / Abilities Good verbal and written communication skills are essential Exceptional analytical and problem‑solving skills, including the ability to identify patterns and trends Strong ability to multi‑task, display good judgment, and work cross‑functionally in a dynamic environment Knowledge of quality assurance terminology, methods (including version control and defect management), and tools Performing root‑cause analysis and resolution in tight time constraints Superb computer competence, including test automation and strong SQL skills Strong customer service skills Experience with Playwright, API testing tools, CI/CD pipelines, Agile/Scrum environments, Jira and test management tools, and programming skills in Java, Python, JavaScript Education and Experience Bachelor’s degree in Information Systems/Management, Operations Management/Research, Computer Science, Mathematics, Statistics, Systems Analysis or related field (or commensurate professional experience) 7+ years of professional work experience, with 5+ years in QA automation and 3+ years leading/managing Quality Assurance teams Location Hybrid arrangement based in Naperville, IL or Denver, CO preferred (~3 days per week in office and ~2 days per week remote). May negotiate other working arrangements with exceptional candidates. Physical Requirements Must be able to work at a computer for long periods of time. Lift up to 15 lbs. Pay Range 120,000 - 145,000 USD per year (Illinois and Colorado) #J-18808-Ljbffr