MAnalytics Programs Coordinator & Operations Specialist - IEOR

Apply for Job Job ID 86003 Location Main Campus-Berkeley Full/Part Time Full Time Add to Favorite Jobs Email this Job About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

IEOR is a department within the College of Engineering where researchers investigate the latest mathematical tools, approaches, and methodologies to make new theoretical discoveries and innovations that touch nearly every industry, making them more efficient and profitable in areas such as supply chain, logistics, manufacturing, data science, energy systems, robotics, and management. The University of California, Berkeley Master of Analytics degree trains students to build cutting-edge data and quantitative skills preparing them for exciting roles in the industry.

There is a very high demand for analytics professionals who have the ability to analyze large amounts of data and offer solutions critical for success. These skills are needed in every sector of the economy, including commerce, healthcare, information technology, entertainment, finance, energy, security, transportation, consulting, and many more.

This position is designed to provide comprehensive administrative, facilities, HR, operational, financial, and instructional management support to the Master of Analytics Program - Career Services Team. The Programs Coordinator & Operations Specialist plays a critical role in the successful day-to-day operations of the office by providing a high level of administrative support to the Career Services Team and IEOR Unit. The position requires balancing multiple, often simultaneous, activities and prioritizing work to ensure that tasks are completed on time. The position requires a high level of student services knowledge, professionalism, excellent interpersonal and communication skills, the ability to support and work in a dynamic environment, and a high degree of personal ownership to ensure quality work products are delivered and support activities are performed in an organized manner.

Application Review Date

The First Review Date for this job is: May 14, 2026 - Open Until Filled

Responsibilities

40% Co-Develop/Create/Manage Master Analytics Program alumni and Current Student surveys, which includes supporting outreach plans, including approaches, trends, sources and uses. Co-lead in the creation of student information systems to utilize data driven strategies and best practices to inform student success strategies and address matters related to student retention, program marketing and admissions. Provide Master of Analytics Program with administrative support (across career services, students services, marketing, admissions, facilities and overall program planning and execution). This includes but is not limited to supporting, managing, planning and administering a range of administrative operations Career Services', Student Services, Events, Course Support, General unit and HR support. Assist with Master of Analytics program event planning, execution and set-up related duties, as needed, including but not limited to: admissions, orientation, graduation, employer visits, place-based immersions, live virtual events, annual showcases and competitions. Co-lead in creating processes to gather student information on student success platforms to maintain case management of students served including data entry, tracking and reporting and surveys(annual, semi-annual, monthly). Support and assist the MAnalytics program Student Services team with OPT requests and letter verification requests; event support such as New Student Orientation, Commencement and Visit Day; info session back-up support; event coordination with student groups.

15% Provide operational and administrative support to the Master of Analytics Program, including participation in the development of student support procedures and guidelines. This will include supporting, managing, planning, and administering a range of administrative operations across Career Services, Student Services, Admissions, Student/Employer Events, Course Support (In-Person + Virtual), Experiential Learning, Data Analysis and Survey Outreach and Development, General unit, and HR support. May include gathering, analyzing, preparing, and summarizing reports around career outcomes, financial activity, and HR reports.

15% Lead a small staff of Blum student staff, assigning schedules, hiring, establishing task roles and setting prioritizes. Coordinate and participate in a variety of human resources and onboarding responsibilities (i.e. employee training, student worker training, new student orientation, internship training). Duties include ensuring the completion of forms and documents related to above mentioned responsibilities. Co-lead all areas of student services and support, in collaboration with Career Services Team, including but not limited to: student recruitment, employer outreach, onboarding, retention, program and course policies, events, community engagement, internship performance-approval and progress, alumni support and maintaining shared inbox.

15% Oversee Blum facilities and space logistics and manages equipment/access needs, which includes but is not limited to developing and implementing building reservations policies, procedures, overseeing student space supply inventory and maintaining equipment. Including creating and updating AV guideline and resources for Blum Rooms, Classroom and Conference Space Reservations).

10% Assist the Program Director with planning and coordination of the program operations. Provide direct support to the Program Director through case management reporting, data summaries, and tracking tools that inform decision-making, continuous program improvement, and student support strategies.

5% Other duties as assigned.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short-term planning, analysis, problem-solving, and customer service.

Preferred Qualifications

• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
• Solid knowledge of common University-specific computer application programs.
• Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
• Demonstrated ability to develop reports using Microsoft Excel and summarize, analyze and explore large datasets using intermediate Excel functions such as Pivot Tables, VLOOKUP and conditional formatting.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $97,572.24 (Step 1) to $101,497.68 (Step 3) yearly; the full salary range for this position is $97,572.24 to $147,872.16 yearly. This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly.

Other Information

This position requires at least 4 on-site days per week.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct Disclosure

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Required

Preferred

Job Industries

• Other