Bilingual Office Admin & Project Coordinator - English/Spanish

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Bilingual Office Admin / Project Coordinator
English / Spanish Required

Gutters by Berger Home Services

Gutters by Berger Home Services is hiring a Bilingual Office Admin / Project Coordinator to help keep our office, customers, sales team, and installation schedule running smoothly.

We are a growing home services company with 19 years in business, and we need someone who is organized, dependable, professional, and able to communicate clearly in both English and Spanish .

This is not a sit at a desk and wait for something to happen position. This role requires communication, follow-through, attention to detail, and the ability to stay on top of multiple moving pieces throughout the day.

What Youll Do

• Answer calls, texts, and emails from customers
• Communicate with customers in English and Spanish
• Help schedule estimates and installation projects
• Communicate with sales reps, installers, customers, and office staff
• Update customer information in our CRM
• Keep appointments, project details, and job notes organized
• Follow up with customers as needed
• Help make sure sold jobs are complete, accurate, and ready for production
• Assist with daily office tasks, paperwork, and tracking
• Help keep projects moving from sale to installation

What Were Looking For

We are looking for someone who is:

• Fluent or highly comfortable speaking English and Spanish
• Dependable and on time
• Organized and detail-oriented
• Comfortable talking to customers on the phone
• Professional in person, over text, and by email
• Able to multitask without letting important details fall through the cracks
• Comfortable using computers, phones, email, and basic office software
• Willing to learn our systems and follow company processes
• Positive, coachable, and able to work well with a team
• Able to stay calm and productive in a fast-paced environment

This Role Is a Good Fit If

You like staying organized, solving problems, helping customers, and keeping things moving.

You will do well here if you take ownership of your work, communicate clearly, follow through, and can switch between English and Spanish when needed without making it a whole production.

This Role Is Not a Good Fit If

This probably is not the job for you if you:

• Are not comfortable communicating in both English and Spanish
• Struggle with follow-through
• Do not like talking to customers
• Avoid responsibility
• Need constant supervision
• Create drama instead of solutions
• Have trouble staying organized
• Get overwhelmed by a busy office environment

Experience Preferred

Office admin, scheduling, customer service, dispatching, project coordination, construction office, home services, or CRM experience is a plus.

Bilingual customer service or construction/home services office experience is strongly preferred.

Experience helps, but reliability, communication, organization, and willingness to learn matter most.

Requirements

• Bilingual English/Spanish
• Reliable transportation
• Strong communication skills
• Basic computer skills
• Professional attitude and appearance
• Ability to work in person at our office
• Ability to stay organized in a fast-paced environment

Pay

Pay is based on experience.

Growth opportunities may be available for the right person as the company continues to grow.

How to Apply

Please send your resume and a short message answering:

1. Are you comfortable speaking with customers in both English and Spanish?
2. What office, admin, scheduling, or customer service experience do you have?
3. Are you comfortable talking to customers by phone, text, and email?
4. Why do you think you would be a good fit for this position?

We are looking for someone dependable, organized, bilingual, and ready to be an important part of a growing team.