Temporary Customer Service Representative

Express Employment Professionals is partnering with a Mendota Heights company to find a Customer Service Representative . If you're passionate about helping others and thrive in a fast-paced call center environment, we want to hear from you! As a Customer Service Representative, you’ll be the first point of contact for participants and providers, assisting with plan eligibility, benefits, and claims status. This is a contract role expected to last through January 2027. Key Responsibilities Handle inbound calls from providers and participants with professionalism and empathy Document conversations and update system notes accurately Stay up-to-date on assigned plans and apply knowledge to all customer interactions Qualifications High School Diploma or equivalent Minimum 6 months of customer service experience in a call center Strong written and verbal communication skills Proficiency in MS Office Suite Schedule Monday through Friday 8:00 am to 4:30 pm Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers. Medical benefits 401K Direct Deposit Weekly Pay Equal Opportunity Employer Minorities/Women/Veterans/Disabled #J-18808-Ljbffr Express Employment Professionals - Cincinnati East