Banquet Captain/Restaurant Supervisor

Job Description

Job Description

We are seeking a dedicated and experienced Banquet Captain/Restaurant Supervisor to join the team at Zota Beach Resort in Longboat Key, FL. In this role, you will oversee banquet and restaurant operations, ensuring exceptional service and guest satisfaction. You will lead a team of service staff, coordinate events, and maintain high standards of hospitality in a dynamic beach resort environment.

Zota Beach Resort is a premier destination located on the picturesque shores of Longboat Key, FL. Known for its luxurious accommodations, exceptional service, and breathtaking views, Zota Beach Resort offers guests a unique and memorable vacation experience. We pride ourselves on creating a welcoming atmosphere for both guests and employees, fostering a culture of excellence and teamwork.

Health Insurance for qualified status

• Dental Insurance for qualified status
• Vision Insurance for qualified status
• Life Insurance for qualified status
• 401(k)
• Complimentary Associate Parking
• Complimentary Meals for every shift worked 
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:  

• Supervise daily restaurant and banquet operations, ensuring excellent guest service and adherence to resort standards.
• Coordinate and oversee banquet events, including setup, service execution, and breakdown.
• Lead, train, motivate, and schedule front-of-house team members.
• Monitor service quality, cleanliness, and presentation throughout all dining and event areas.
• Ensure proper staffing levels and effective team communication during shifts and special events.
• Address guest inquiries, requests, and concerns promptly and professionally.
• Collaborate with culinary, events, and management teams to ensure seamless event and dining experiences.
• Monitor inventory, supplies, and equipment; report maintenance and operational needs.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Assist with opening and closing procedures, cash handling, and operational reporting as required.
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Qualifications:  

• High School Diploma/GED a plus but not required
• Previous Banquet Captain experience required
• Must be able to read and communicate in English to ensure guest satisfaction
• Must have AM & PM work availability
• Must be able to work weekends and holidays
• Previous guest service experience required.
• Ability to work cohesively with co-workers as part of a team  
• Must be able to stand and exert fast-paced mobility for entire shift.
• Able to work quickly without compromising quality.
• Excellent organizational skills and attention to detail.

The company also conducts post-offer employment verification's, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.