Water Meter Customer Service Mechanic Night Truck Lead

Water Meter Customer Service Mechanic Night Truck Lead Location: 432 Shea Drive, Chesapeake, VA Job Type: Full Time Pay Grade: GE03 Pay Basis: Semi-Monthly Starting Salary Range: $36,734 – $54,642 (based on experience and qualifications) Hours per Week: 40+ Work Schedule: Monday – Friday, 12:00 p.m. – 8:30 p.m. (or until all work is complete). Mandatory overtime and some Saturday shifts may be required. Position Driving Requirement: Routine Number of Vacancies: 1 Key Responsibilities Respond promptly to customer service requests, including leak inspections and emergency water shutoffs. Assist day mechanics with repairs, maintenance, and installations as needed. Support meter reading operations, including performing re‑reads and route assistance. Conduct water meter changes and turn water services on or off for residential and commercial customers. Maintain accurate records of all work completed and submit reports to supervisor at the end of each shift. Provide courteous and professional customer service while addressing water‑related concerns. Drive and maintain a city‑issued vehicle in accordance with city policies. Working Conditions & Requirements Work is performed primarily outdoors in varying weather conditions. Must be able to work independently and manage time effectively to complete all assigned tasks each night, regardless of duration. Some Saturday shifts are required. Must be available to respond during severe weather events, emergencies, or other critical situations as directed by the department. Benefits The City of Chesapeake offers a range of benefits and employee perks. Required Qualifications Vocational / Educational Requirements: High school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education. Experience Requirements: Minimum one month of related, full‑time equivalent experience. Special Certifications and Licenses: Valid driver’s license and a driving record that is in compliance with City Driving Standards. Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short‑term department needs and/or City‑wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications 4–6 months of direct experience or related work in water meter customer service mechanic work. Proficiency in using hand tools in a field or utility setting. Experience in reading, servicing, or maintaining water meters, including route‑based meter reading. Familiarity with commercial‑sized water meters and their operation. ADA Checklist Overall Physical Strength Demands: Medium – Exerting 20–50 lbs. occasionally, 10–25 lbs. frequently, or up to 10 lbs. constantly. Standing: Continuously – 2/3 or more of the time. Sitting: Frequently – 1/3 to 2/3 of the time. Walking: Continuously – 2/3 or more of the time. Lifting: Frequently – 1/3 to 2/3 of the time. Amount: Exerting up to 20–50 lbs. Carrying: Frequently – 1/3 to 2/3 of the time. Weight: Exerting up to 20–50 lbs. Pushing/Pulling: Rarely – less than 1 hour per week. Weight: Exerting up to 10 lbs. Fine Dexterity: Frequently – 1/3 to 2/3 of the time. Climbing: Rarely – less than 1 hour per week. Machine, Tools, Equipment and Work Aids: City vehicle, basic hand tools, and standard office equipment. Protective Equipment Required: Safety shoes, vest, hard hat. Health and Safety Hazards: Mechanical hazards – several times per month; electrical hazards – several times per month; mechanical and electrical hazards require precautionary procedures. #J-18808-Ljbffr