Host / Reservationist
Hitz Pizza and Sports Bar
Hitz Pub & Eatery is looking for friendly, outgoing, and reliable Hosts to create a welcoming first impression for every guest. Hosts greet and seat guests, manage dining room flow, answer phones, assist with takeout orders, and support the front-of-house team in delivering an excellent guest experience.
Responsibilities
Greet every guest promptly and warmly upon arrival
Manage the waitlist and seating rotation efficiently
Seat guests according to server sections and restaurant flow
Provide accurate wait-time estimates during busy periods
Answer incoming phone calls in a friendly and professional manner
Assist guests with reservations, general questions, and menu information
Help manage and organize takeout and pickup orders
Maintain cleanliness and organization of the host stand, entrance, and waiting areas
Communicate effectively with Servers, Bartenders, Managers, and Kitchen staff
Assist with clearing, resetting, and preparing tables when needed
Monitor the dining room and communicate seating needs to the management team
Thank guests as they leave and invite them to return
Follow all restaurant policies, food safety standards, and guest service procedures
Qualifications
Previous restaurant, hospitality, or customer service experience preferred
Friendly, professional, and welcoming personality
Strong communication and interpersonal skills
Ability to remain organized in a fast-paced environment
Ability to multitask and prioritize during busy periods
Positive attitude and team-oriented mindset
Reliable, punctual, and professional
Comfortable answering phones and interacting with guests
Flexible schedule including nights, weekends, and holidays
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