Business Operations Manager

Francison Consulting, Inc. is a growing Project Management and Construction Management (PMCM) firm with 40 employees, providing project and construction management services to clients in both the private and public sectors. We value integrity, accountability, responsiveness, and long-term relationships with both our clients and employees. As we continue to grow, we are looking for a business-minded leader who can help strengthen our operations, improve internal processes, and support the next phase of our company’s growth. Position Overview We are seeking a highly organized and business-minded Business Operations Manager to partner directly with the CEO in overseeing the company’s day-to-day operations and supporting its continued growth. This is a hands-on leadership role responsible for improving operational efficiency, supporting financial management, overseeing administrative functions, and helping build the systems and processes necessary to support a growing professional services firm. The ideal candidate is proactive, solutions-oriented, and comfortable working across multiple areas of the business. You enjoy improving processes, supporting people, analyzing business performance, and helping leadership make informed decisions. Key Responsibilities Business Operations Oversee the firm’s day-to-day administrative and business operations. Develop, implement, and continuously improve internal processes, workflows, and business systems. Monitor operational performance and recommend improvements to increase efficiency, accountability, and scalability. Partner with the CEO to execute strategic initiatives and organizational priorities. Help build the operational infrastructure needed to support continued company growth. Financial & Business Administration Assist with annual budgeting, forecasting, and financial planning. Monitor operating expenses and business performance against budget. Manage the invoicing and various accounting functions Review monthly financial reports, cash flow, and key business metrics. Coordinate with accounting, payroll, and external financial advisors. Support financial analysis and operational decision-making. Assist in developing financial dashboards and key performance indicators (KPIs) to support business decision-making. Identify opportunities to improve efficiency and profitability while maintaining sound financial discipline. Leadership & Team Support Lead and support administrative and operational personnel. Promote accountability, collaboration, and continuous improvement. Work with department leaders to improve communication and operational performance. Assist with organizational planning, resource management, and internal coordination. Coach and support team members while helping create a positive, high-performing work environment. Human Resources & Administration Oversee HR administration, including onboarding, performance management, policy administration, and compliance. Coordinate employee benefits, insurance renewals, business licenses, and vendor relationships. Help ensure compliance with applicable federal, state, and local employment regulations. Oversee office operations and administrative support functions. Maintain a high level of professionalism, discretion, and confidentiality when handling employee and company information. Business Support Manage contracts, business systems, office operations, and technology vendors. Support strategic planning and company initiatives. Identify opportunities to improve organizational effectiveness and overall business performance. Serve as a trusted advisor and strategic partner to the CEO, providing operational insights and recommendations to support business growth. Qualifications Required Bachelor’s degree in Business Administration, Accounting, Finance, Management, or a related field (or equivalent experience). Seven (7) or more years of progressively responsible experience in business operations, operations management, office management, business administration, or a related field. Strong understanding of budgeting, financial reporting, cash flow, and operational planning. Experience leading administrative or operational teams. Strong business acumen with excellent analytical and problem-solving skills. Exceptional organizational, communication, and project management abilities. Proficiency with Microsoft Office, particularly Excel. Experience with QuickBooks, ERP systems, or other accounting and business management software. Ability to exercise sound judgment and maintain a high level of professionalism, discretion, and confidentiality. Preferred Experience within Project Management, Construction Management, Architecture, Engineering, Construction, or another professional services environment. Experience supporting executive leadership or business owners. Experience improving operational processes and implementing business systems. Knowledge of California employment practices and business compliance. Experience working within a growing small or mid-sized business. Compensation Expected salary range: $90,000-$120,000 annually, depending on experience and qualifications. Final compensation will be determined based on the selected candidate’s experience, qualifications, and overall fit for the role. Performance-based annual bonus. Comprehensive medical, dental, and vision insurance. 401(k) plan with a 4% company match. 120 hours of paid vacation and sick time annually. Nine (9) paid holidays. Annual reimbursement for professional development and continuing education. Regular performance and salary reviews to support career growth. Cell phone stipend for work-related connectivity. Monthly wellness stipend to support employee well-being. Team-building events and opportunities to support community organizations. Clear opportunities for career advancement within a growing company. Why Join Francison Consulting? This is an opportunity to become a key member of our leadership team and work directly with the CEO to help shape the future of a growing PMCM firm. You will have the opportunity to make a meaningful impact by improving operations, strengthening internal processes, increasing visibility into business performance, and helping build the infrastructure needed for the company’s continued growth. This role offers significant exposure to executive leadership, broad responsibility across the organization, and the opportunity to grow professionally as the company expands. If you are a proactive, organized, and business-minded professional who enjoys solving problems, improving systems, supporting people, and helping organizations grow, we would welcome the opportunity to hear from you. #J-18808-Ljbffr Francison Consulting, Inc.