IT Support Technician

Individual Support Technician (IST III)Neuropath Behavioral Healthcare provides Comprehensive Therapeutic Support Services designed to address a wide range of emotional, behavioral, and developmental challenges. Rooted in evidence-based practices, we are dedicated to delivering individualized care that promotes independence, safety, and meaningful outcomes for every client. We are currently seeking compassionate and motivated Individual Support Technicians (IST I, IST II, and IST III) to support youth (ages 5–21) receiving Individual Support Services (ISS) in home and community-based settings.As an Individual Support Technician, you will work directly with youth with Intellectual and/or Developmental Disabilities (I/DD) to help them acquire, retain, and generalize assisted daily living skills, adaptive behavior, and socialization. Services are delivered using Positive Behavior Support (PBS) strategies in clients' homes and outpatient youth centers. Providers typically work 5–35 hours per week, with 2–4 hour shifts scheduled based on family and program needs. This role is hands-on skill-building (not clinical therapy) and focuses on independence, functional life skills, and client safety.Role Focus: Direct hands-on support under supervision.Roles & Responsibilities (All Levels)Provide individualized support to youth in home and community settingsImplement Positive Behavior Support (PBS) strategies and skill acquisition plansSupport development of Activities of Daily Living (ADLs) and Behavioral Needs, including: Self-Care: eating, dressing, hygieneFunctional Skills: telephone use, fine motor tasksBehavioral Support: self-calming, proactive strategies, challenging behavior redirectionSocialization: communication, community integrationTeach appropriate social behaviorUtilize redirection and proactive strategies to address challenging behaviorTrain and coach parents/guardians to support skill generalization and consistencyCollect accurate service data and submit visit notes per compliance standardsEnsure client safety and well-being at all timesParticipate in case reviews, team meetings, supervision, and required trainingsFollow all agency policies, NJ CSOC/DDD guidelines, and professional standardsImplement assigned interventions and skill-building activitiesSupport BADLs and, when applicable, IADLsAssist with data collection and documentationFollow supervision and program guidanceMinimum Qualifications:High School Diploma or GED3 years supervised experience implementing behavior support plans and teaching ADL/IADL skillsQualifications (All Levels)Authorized to work in the U.S. (No visa sponsorship available)Must serve youth who meet NJ ISS eligibility criteria (CSOC/DDD eligible, NJ residents)Valid New Jersey Driver's License and reliable transportationAbility to work independently in home and community settingsMust pass all state and federal background checksPre-employment, post-conditional job offer drug screen requiredBilingual (Spanish-speaking) candidates are encouraged to applySkillsActive listening and emotional intelligencePatience, compassion, and empathyStrong verbal and written communication skillsAbility to implement structured plans with flexibilityOrganizational skills and attention to detailAbility to work independently and as part of a multidisciplinary teamFamiliarity with evidence-based practices for individuals with I/DDStrong engagement and behavioral redirection skillsBenefits:A dynamic work environmentOpportunities for professional growthCompetitive PayPaid Time Off & Sick Pay (Full-Time): PTO accrual based on years of service (13–20 days annually).Sick Time Off (STO) up to 40 hours per year.Paid Time Off & Sick Pay (Part-Time): PTO accrual based on years of service (up to 40 hours annually).Sick Time Off (STO) up to 40 hours per year.Ongoing Job TrainingHealth and Ancillary Benefits:ICHRA Health Coverage Reimbursement PlanShort/Long Term DisabilityLife Insurance401K