IT Support Specialist

$60k - $65k

Creative Financial Staffing

IT Support Specialist - Level 1 (100% OnSite)
Salary $60,000 - $65,000
Brooklyn

A private high school in South Brooklyn is seeking a Level 1 IT Support Specialist to support ~450 students and 100 faculty/staff. This is a full-time, year-round role requiring 5 days on-site, including summer coverage.

Key Responsibilities

Serve as the first point of contact for technical issues; troubleshoot or escalate as needed
Provide support in person and via remote tools
Image, deploy, and configure laptops, desktops, and classroom technology
Install, maintain, and troubleshoot hardware, software, and applications
Manage device lifecycle (setup, repairs, replacements, inventory tracking)
Support printers, copiers, and print server queues
Manage users in Active Directory, Google Admin, and internal systems
Assist with endpoint management (Intune, Jamf, Google Admin)
Set up and support A/V equipment and livestream events (occasional after-hours work)
Document tickets, resolutions, and internal knowledge base updates

Requirements

Bachelor's degree or equivalent experience/certifications
~2 years of IT support / help desk experience
Experience supporting Windows, macOS, and ChromeOS
Basic command line and scripting knowledge (PowerShell or shell)
Basic networking/troubleshooting skills
Strong communication and customer service skills
Ability to prioritize and work in a fast-paced environment
Comfortable with physical work (lifting up to 40 lbs, moving between floors)
Strong interest in learning and staying current with technology

Nice to Have

3D printer support/maintenance experience
Photography, videography, or A/V production experience

#ZRCFSTECH #INJUL2026#CFSJULY2026#CBJULY2026#LI-DS1

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Vacancy posted 3 days ago

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