Sales Professional - Inside Sales (Bilingual Spanish)

Our associates celebrate lives. We celebrate our associates. As a sales trainee, learn the industry, products, product finance/insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete coursework, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities. Job Responsibilities Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system. Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends. Apply listening and empathy skills to facilitate prospective clients through the pre-planning process and selection of services and property that most appropriately meet their needs. Show property and property features to prospective families for both pre- and at-need sales. Explain insurance product features. Complete sales and insurance contracts ensuring accuracy and completeness. Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline. Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinate sales efforts with team members and other departments as appropriate. Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge. Qualifications High School Diploma or equivalent. Ability to obtain and maintain insurance license as required by state/province. Current state/province issued driver’s license with an acceptable driving record. Sales or customer experience preferred. Previous experience with Customer Relationship Management (CRM) systems preferred. Proficient computer skills including MS Office suite. Proficient computer skills with CRM and Social Networking Apps preferred. Professional demeanor and communication skills. Bilingual proficiency in English and Spanish required. Professional attire required when meeting with clients or representing the company. Available to work evenings and weekends. Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance). Company Overview We are a company committed to supporting families at difficult times. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we are dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. Equal Opportunity Employer, M/F/D/V. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International