Internet Sales Coordinator

Internet Sales Coordinator

The Internet Sales Coordinator at Lennar is pivotal in generating and maintaining a sales pipeline through internet-generated leads, ensuring a "Tickled, Delighted, Happy" experience for customers throughout the sales process. This role is crucial to the Sales & Marketing team, engaging customers via various online platforms to convert inquiries into sales appointments.

Your Responsibilities on the Team

• Capture and convert online customer inquiries into viable sales prospects.
• Provide prompt and effective communication via email, live chat, phone and 1-800 numbers.
• Maintain and update digital and community reference materials.
• Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
• Manage an Internet customer database, including outreach for available homes and inventory.
• Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings.
• Attend sales meetings, community events, and training programs.
• Must be available to work flexible hours including weekends.

Your Toolbox

• High School Diploma or equivalent; college degree preferred.
• Experience in sales, with preference for telephone and real estate experience.
• Strong interpersonal, communication, and organizational skills; ability to work independently.
• Valid Driver's License and reliable transportation; real estate license may be required for specific locations.

Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:

• This position may be eligible for bonuses.
• This position may be eligible for commissions.
• This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.