Office Manager
Holiday Harbor Marina
Job Description
Job Description
Office Manager
Holiday Harbor Marina is seeking a dependable, organized, and customer-focused Office Manager to join our team. This position plays a key role in the daily operations of our marina by managing administrative tasks, assisting customers, processing customer accounts, and ensuring efficient office operations.
Schedule
- In-Season: Monday–Thursday, 8:00 AM – 6:00 PM
- Off-Season: Monday–Thursday, 8:00 AM – 5:00 PM
Responsibilities
- Manage office records, files, and customer information
- Prepare, send, receive, and organize customer contracts
- Process customer payments and perform accurate data entry
- Assist customers at the ship store front desk
- Answer and direct incoming phone calls
- Provide excellent customer service in person and over the phone
- Support day-to-day administrative operations
- Perform monthly billing processes, including creating invoices, sending customer statements, processing automatic payments, and applying late fees and finance charges
- Maintain accurate customer account records and payment histories
- Assist with accounts receivable and collections activities as needed
Qualifications
- Previous administrative, office management, bookkeeping, or related experience preferred
- Proficiency with QuickBooks, Microsoft Word, and Microsoft Excel
- Experience with accounts receivable, billing, or bookkeeping preferred
- Strong organizational and multitasking skills
- Excellent customer service and communication abilities
- Accurate and efficient data entry skills
- Ability to handle confidential financial information with professionalism and attention to detail
- Ability to work independently and as part of a team
What We're Looking For
The ideal candidate is reliable, professional, detail-oriented, and comfortable working in a fast-paced customer service environment. Experience handling customer accounts, billing, administrative tasks, and office software is highly valued.
We look forward to adding a motivated team member to our growing marina operation.
Vacancy posted 10 days ago
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